At a Glance
- Tasks: Lead business development and account management while building strong customer relationships.
- Company: Join Unify Energy, a dynamic company focused on sustainable energy solutions.
- Benefits: Enjoy 28 days holiday, volunteer time, healthcare plans, and a sabbatical after five years.
- Other info: Be part of a collaborative team where your ideas matter and career growth is encouraged.
- Why this job: Make a real impact in the energy sector while growing your career and earning potential.
- Qualifications: Sales experience and a passion for customer satisfaction are key.
The predicted salary is between 30000 - 40000 £ per year.
What you'll be doing:
- Business Development
- Proactively lead generating, through our data driven tools, event attendance to represent the organisation and organic tools.
- Build and maintain relationships with potential and existing customers.
- Stay up to date with Unify Energy’s pricing model and market and industry trends.
- Collaborate with internal teams (Marketing & Account Management) to create consistency and maximise opportunity.
- Contribute to sales data for board reporting.
- Account Management
- Build and maintain strong, long-term relationships with customers, understanding each customer's unique needs and requirements.
- Act as the primary point of contact for customers, addressing inquiries and concerns promptly.
- Develop and implement retention strategies to ensure the best customer experience.
- Assist customers with billing inquiries, payment arrangements, and dispute resolution.
- Provide information and guidance to customers on energy-efficient practices and sustainability initiatives.
- Prepare and present business and account updates to the company’s management.
- Follow up with customers to ensure satisfaction with our services.
- Contribute information to sales and marketing strategies by assessing current product results, monitoring competitive products, assessing needs to be filled, and analysing customer reaction.
- Onboard new customers through our system from start to finish following our customer journey policies and procedures.
What we're looking for:
- Business Development
- Previous sales-based experience, ideally in consultative selling - Property/Recruitment for example - where you’re building long-term relationships.
- Keenness to work in a small team, working with agility and collaboration, where you’ll have a big impact and great opportunity for commission/development.
- The passion to contribute great ideas as we grow Unify Energy even further.
- Being proactive is key, with the determination to achieve and take pride in representing the organisation.
- Account Management
- Knowledge and/or experience of the Energy sector is not essential but an interest and eagerness in sustainable energy is important.
- Experience of building relationships with customers and balancing priorities.
- Someone who takes satisfaction from a great customer experience, with the ability to take on feedback and look for improvements.
- A real collaborator, keen to support colleagues and be agile in a fast-paced, scaling business.
- You’ll be keen to be creative and innovative, driving new and fresh ideas about customer campaigns and other company initiatives - diversity of thought is really important to us.
What you'll get in return:
- 28 days holiday plus your Birthday off work - and the option to buy & sell holidays too.
- 24 hours a year volunteer time - endless opportunities to support causes that matter most to you.
- Sabbatical of up to 12 months after five years with us.
- Healthcare cash plan for all colleagues, claim back medical expenses like optical, dentist & physiotherapy. Free private healthcare cover on an opt-in basis too.
- Life assurance cover for all colleagues.
- Up to 8% matched pension scheme.
- Discounts & cashback at leading retailers.
- Enhanced maternity/shared parental leave - 26 weeks fully paid leave.
- Interest-free loans to pursue your passions and apply for up to £2000 towards learning a new skill.
Business Development Account Manager in Manchester employer: Unify Energy
Unify Energy is an exceptional employer that prioritises employee well-being and professional growth, offering a vibrant work culture where collaboration and innovation thrive. With generous benefits such as 28 days of holiday plus your birthday off, volunteer time, and a sabbatical option, employees are encouraged to pursue their passions while contributing to meaningful sustainability initiatives. Located in a dynamic sector, this role provides the opportunity to make a significant impact within a supportive team environment, making it an ideal place for those seeking a rewarding career in business development.
StudySmarter Expert Advice🤫
We think this is how you could land Business Development Account Manager in Manchester
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Unify Energy’s mission, values, and recent projects. This will not only help you tailor your answers but also show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how your past experiences align with the role of Business Development Account Manager, especially around building relationships and customer satisfaction.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences at Unify Energy and any tips they might have for your application process. It’s a great way to get insider info and make a good impression!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. Mention something specific from the conversation to remind them of your enthusiasm and fit for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Business Development Account Manager in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Business Development Account Manager role. Highlight any sales experience, especially in consultative selling, and show how you've built long-term relationships with customers.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for sustainable energy and how you can contribute to our team. Be sure to mention specific examples of how you've successfully managed customer relationships in the past.
Showcase Your Proactivity:We love candidates who take initiative! In your application, share examples of times when you've gone above and beyond to achieve results or improve customer experiences. This will demonstrate your determination and fit for our agile team.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen to join our team at Unify Energy!
How to prepare for a job interview at Unify Energy
✨Know Your Stuff
Before the interview, make sure you’re well-versed in Unify Energy’s pricing model and current market trends. This will not only show your interest in the role but also demonstrate that you can hit the ground running.
✨Showcase Your Relationship Skills
Be prepared to discuss your previous experiences in building long-term relationships with customers. Use specific examples to illustrate how you’ve successfully managed client needs and resolved issues, as this is crucial for the Account Manager role.
✨Be Proactive and Creative
Think of innovative ideas or strategies you could bring to the table. Whether it’s a new approach to customer engagement or a fresh idea for a campaign, showing your creativity will highlight your passion for contributing to the company’s growth.
✨Collaborate and Communicate
Since the role involves working closely with internal teams, be ready to discuss how you’ve collaborated in the past. Highlight your ability to communicate effectively and work in a team environment, as this will be key to your success at Unify Energy.
