At a Glance
- Tasks: Provide desktop and networking support across multiple locations while resolving IT issues.
- Company: Join Alkegen, a leader in specialty materials focused on sustainability and innovation.
- Benefits: Enjoy a competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Diverse and inclusive culture with excellent career advancement opportunities.
- Why this job: Be part of a dynamic team making a real impact on the environment and technology.
- Qualifications: Higher education or relevant experience in IT, strong networking knowledge, and good communication skills.
The predicted salary is between 24300 - 29700 £ per year.
Location: Rainford, WA118LP
Work Schedule: Requires in-office attendance four days per week Monday-Thursday, with Friday designated as work-from-home. The role will require regular travel between sites, anticipated to be approximately four times per month.
Why work for us? Alkegen brings together two of the world’s leading specialty materials companies to create one new, innovation-driven leader focused on battery technologies, filtration media, and specialty insulation and sealing materials. Through global reach and breakthrough inventions, we’re delivering products that enable the world to breathe easier, live greener, and go further than ever before. With over 60 manufacturing facilities and a global workforce of over 9,000 of the industry’s most experienced talent, including insulation and filtration experts, Alkegen is uniquely positioned to help customers impact the environment in meaningful ways. Alkegen offers a range of dynamic career opportunities with globe-spanning reach. From production operators to engineers, technicians to specialists, sales to leadership, we’re always looking for top talent ready to bring their best. Come grow with us!
Responsibilities: Based primarily at the Rainford site but working across several locations, you will be part of the larger Alkegen IT team providing desktop and networking support at various levels. You will take first line ownership responding to and resolving issues across multiple locations. This role will assist in the deployment and support of all IT Infrastructure and Operations initiatives.
Qualifications / Experience:
- Higher education qualification (e.g., Associate degree), completed apprenticeship, or equivalent relevant experience;
- Strong knowledge of networking within a multi-site environment;
- Broad expertise across Windows Server, Microsoft 365, networking (DNS, DHCP, routing), firewalls, cloud platforms, and backup solutions;
- Experience configuring and deploying network switches, access points, is desirable;
- Strong self-management, organisation, and interpersonal skills with a team-oriented approach;
- Ability to provide timely support and clearly communicate with non-technical users;
- Adaptable, with the ability to quickly learn new technologies;
- Valid driving licence;
- Previous experience working in a manufacturing or industrial environment is desirable but not essential.
If you are interested in being part of a world class IT function here at Alkegen then we would love to hear from you. At Alkegen, we strive every day to help people – ALL PEOPLE – breathe easier, live greener and go further than ever before. We believe that diversity and inclusion is central to this mission and to our impact. Our diverse and inclusive culture drives our growth & innovation and we nurture it by actively embracing our differences and using our varied perspectives to solve the complex challenges facing our changing and diverse world.
IT Technician in St Helens employer: Unifrax UK Holdco Limited
Alkegen is an exceptional employer, offering a dynamic work environment in Rainford that fosters innovation and collaboration. With a strong commitment to diversity and inclusion, employees are encouraged to grow their careers while contributing to meaningful projects that impact the environment positively. The company provides ample opportunities for professional development, a supportive team culture, and the flexibility of a hybrid work schedule, making it an attractive place for IT professionals seeking rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land IT Technician in St Helens
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Unifrax UK Holdco Limited values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Unifrax UK Holdco Limited might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Unifrax UK Holdco Limited!
✨Direct Apply to Unifrax UK Holdco Limited
Let's not forget to apply directly through the Unifrax UK Holdco Limited website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Technician in St Helens
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Unifrax UK Holdco Limited.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Unifrax UK Holdco Limited. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Unifrax UK Holdco Limited
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
