Route Trainee - London - UniFirst Canada

What You Bring to UniFirst:

• Driver’s License & Safe Driving Record: Must be at least 21 years of age with a valid driver’s license, a clean driving record, and reliable transportation. Must meet all Ministry of Transportation requirements.
• Educational Requirements: High school diploma or CAEC is required.
• Strong Customer Service Skills: Ability to work independently while maintaining a team-oriented mindset and providing excellent customer service.
• Relevant Experience: Prior experience in customer service, route sales, or delivery roles is a plus!
• Tech-Savvy: Comfortable using and learning new technologies to enhance operational efficiency and improve customer experience.
• Physical Stamina: Capable of lifting, carrying, and pushing up to 50 lbs., with the ability to remain on your feet for extended periods.

You Will Benefit From:

• Competitive Compensation: Competitive wages, RRSP with company match, profit sharing, health and life insurance, paid time off, employee discounts, tuition reimbursement, and more.
• Training & Development: Formal training through our SCP program to set you up for success as an RSR.
• Career Development: Continuous training and growth opportunities.
• Company Culture: A supportive and inclusive workplace rooted in a strong sense of community.
• Stability & Work-Life Balance: Monday–Friday daytime schedule, no nights or weekends.
• Inclusive Culture: A diverse and inclusive work environment that values a variety of backgrounds and perspectives.

At UniFirst, you'll find opportunities for advancement in a supportive and diverse environment. If you're ready to take on a dynamic, customer-focused role with plenty of room for growth, we’d love to hear from you!

What Your Role Entails:

• Participate in UniFirst’s Service Certificate Program: Engage in a hands-on training program designed to prepare you for a Route Service Representative (RSR) role.
• Support Daily Operations: Assist our service team by loading and unloading route trucks, ensuring each day begins with accuracy and efficiency.
• Deliver Consistent, Reliable Service: Transport clean garments and products to customers and return soiled items, providing dependable and timely service with every stop.
• Provide Route Coverage When Needed: Step in during RSR absences to manage established routes, upholding UniFirst’s high standards of service and professionalism.
• Represent UniFirst on the Road: Operate a company walk-in truck along designated routes, delivering exceptional service, prioritising safety at all times, and reinforcing strong customer relationships.
• Engage in a Physically Active Role: Work across both indoor and outdoor environments that require energy, attention to detail, and a commitment to safety.
• Contribute to Service Department Success: Play a vital role in delivering outstanding service, building customer relationships, and driving the success of our Service Department.
• Maintain a Predictable Schedule: Enjoy consistent Monday–Friday daytime schedule with no nights or weekends.

Core Competencies:

• Customer-Centric Mindset: You go above and beyond to deliver exceptional service, building trust and loyalty with every interaction.
• Time Management & Route Efficiency: Ability to manage your time effectively to stay on schedule, make prompt deliveries, and complete tasks with precision.
• Dependability, Collaboration & Communication: You take pride in showing up on time, following through on your responsibilities, and representing UniFirst with professionalism and integrity.

Why You’ll Enjoy This Role:

• Every day is different: Whether you're training, riding along, or covering a route, no two days look the same.
• A path to career growth: This position is your gateway to a full-time commissioned Route Service Representative role.
• Make a direct impact: You’ll be out in the field supporting our customers face-to-face.