Unifiedsupport is seeking a Technical Service Desk Support Specialist for our Maidenhead office. You will handle inbound fault tickets, log and triage requests, and support AV and IT systems with a customer-focused approach.
You will assist with the deployment and troubleshooting of AV hardware and software, manage 1st/2nd line support, and maintain accurate service desk records. Training will cover AV elements; IT certifications are a plus.
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