At a Glance
- Tasks: Provide top-notch audio-visual support and service to clients in various environments.
- Company: Leading audio-visual solutions provider with a focus on exceptional client service.
- Benefits: Competitive salary, 28 days holiday, car allowance, pension scheme, health coverage, and bonus scheme.
- Other info: Opportunities for personal development and training in a collaborative environment.
- Why this job: Join a dynamic team and make an impact in the exciting world of audio-visual technology.
- Qualifications: 4 years AV experience, strong communication skills, and a clean driving license.
The predicted salary is between 30000 - 45000 £ per year.
Requirements
- 4 years audio-visual experience in installation, onsite, or tech support
- Ability to terminate cables, particularly Cat5/6, RS232, and Audio TRS
- Knowledge of audio room acoustic optimization within various environments
- Effective communication skills at all levels, especially client-facing
- Good numeracy and written skills
- Organized with the ability to prioritize workload while dealing proactively with clients
- Quick response to service desk tickets
- Ability to work individually and as part of a team
- Good timekeeping and professional appearance
- Fully compliant with The Health and Safety at Work Act 1974
- Clean driving license and current passport holder
- AVIXA CTS certification
- Networking knowledge, especially identifying issues regarding Dante/AES67 in respect to Qo S/PTP/IGMP (desirable)
- Crestron P101, Extron School of AV, Cisco CCIP, and Microsoft Teams core skills (desirable)
Responsibilities
- Provide field-based service and support to clients
- Service and support audio-visual, video conferencing, pro audio, and control equipment
- Diagnose faults, remove, repair, test, implement, and operate audio-visual, video conference, display, and presentation tech
- Carry out preventative maintenance visits and train end users as needed
- Perform post-implementation fault finding, testing, and repair of audio-visual equipment
- Ensure site cleanliness and adherence to rules and H&S procedures
- Provide adhoc on-site tech cover for annual leave and sickness
- Complete post-job and PM reports
- Provide phone and email tech support
- Conduct product research and development for client requirements
- Continue personal development plan and applicable training
- Maintain awareness of IMS and Quality Policy
- Technologies
- Cisco
- Support
- Firmware
- Hardware
- Scala
- More
We are a leading audio-visual solutions provider, dedicated to delivering exceptional service to our clients.
Our team is located in Maidenhead, and we value initiative and collaboration.
Offering a competitive salary up to £45K based on experience, our benefits include 28 days holiday plus bank holidays, a car allowance, a matching pension scheme after one year of service, and health coverage after 6 months.
We also provide a bonus scheme tied to company performance and a daily drink allowance.
Join us as we strive for excellence in every project.
- last updated 27 week of 2026
- #J-18808-Ljbffr
We think you need these skills to ace Audio Visual Service Engineer - Maidenhead
Audio-Visual Installation
Onsite Technical Support
Cable Termination (Cat5/6, RS232, Audio TRS)
Audio Room Acoustic Optimisation
Effective Communication Skills
Numeracy Skills
Organisational Skills
