Junior Network Technician

As a regional leader in Digital-out-of-Home (DooH) advertising in the Middle East, our client expanded into London in 2023 as part of its global growth initiative. With over 2000 digital screens in 700 premium locations across the UAE, our client aims to achieve a similar network scale in the UK over the next three years. As the company’s business continues to grow, our client is seeking an IT professional to help the company achieve its goals.

Location: London, UK

Starting Salary: £30,000

Position Summary:

The Junior Network Technician will play a critical role in the set-up, installation, and ongoing maintenance of our digital signage network - ensuring seamless delivery of digital advertising content. The successful candidate will have experience in IT administration, with strong practical knowledge and troubleshooting skills.

Our client's London network is comprised of dozens of remotely managed independent networks and hundreds of individual Windows-based media players. The Network Technician will manage the network remotely to troubleshoot issues, run diagnostics, and observe security features.

The role also requires someone who can work independently across various site locations, while also collaborating with our Dubai-based IT department. The ability to work on-site, install and replace network equipment, and move throughout the city is critical. Independent character and the ability to work autonomously are essential to success in the role.

Our client’s warehouse is in Rickmansworth, and this is the main base of operations. Ideally, the Junior Network Technician would need to drive, as to begin with, they will be spending a reasonable amount of time based there, which is a 5 - 10-minute drive from the nearest train station. After an initial settling-in period, the Junior Network Technician would be spending time both in the warehouse and on specific jobs, the location of which will be all over London, mainly within the M25.

Key Responsibilities:

• Install, configure, and maintain network devices and systems, including routers, switches, and digital signage players and display units.
• Monitor network performance, identify and troubleshoot network issues, and implement solutions to ensure minimal downtime.
• Perform regular network maintenance, software updates, and backups to ensure data integrity and system reliability in collaboration with Dubai IT team.
• Collaborate with the IT teams to support the deployment of digital content on our client screens.
• Document network configurations, changes, and procedures to maintain an up-to-date knowledge base.
• Ensure compliance with industry standards and security protocols to protect network and data integrity.

Skills and Technical Competencies:

• Network Fundamentals: Strong understanding of networking concepts, including TCP/IP, DHCP, DNS, VPN, and routing protocols.
• Hardware Proficiency: Experience with network hardware, including routers, switches, firewalls, and wireless technologies.
• Troubleshooting Skills: Ability to diagnose and resolve network issues efficiently.
• Site Experience: Experience of working on-site is a plus.
• Communication Skills: Excellent verbal and written communication skills to interact with team members and clients effectively.

Qualifications:

• Associate or bachelor’s degree in computer science, Information Technology, or related field.
• Relevant certifications (e.g., CompTIA Network+, CCNA) are preferred.
• Minimum of 1-2 years of experience in network administration or a similar role.
• Previous experience in the DOOH industry or with digital signage systems is a plus.