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- Tasks: Deliver top-notch AV support for events and maintain equipment in a dynamic environment.
- Company: Join a leading medical science client at their global headquarters in Cambridge.
- Benefits: Flexible working hours, collaborative team, and opportunities for professional growth.
- Why this job: Be part of exciting events and make a real impact with your technical skills.
- Qualifications: Experience in event management and proficiency with AV equipment is essential.
- Other info: Great public transport access and cycle storage available.
The predicted salary is between 36000 - 60000 £ per year.
We are recruiting for a hybrid AV Event & Break Fix Technician to deliver AV and Event technical support for a medical science client's meeting rooms and event spaces in the client's global headquarters in Cambridge. The object of this role is to ensure that various AV spaces and event spaces are maintained across the campus, that the equipment is in optimal working condition, and end users (where applicable) are conversant with the equipment they are using to ensure we provide an exceptional service to our clients.
Whilst there are regular duties to be undertaken, the demands upon the function can be unpredictable, often with tight deadlines, and the individual must have proven skills in dealing with such environments. Flexibility in working hours is essential, especially when helping with client events; preparation for which may start in the early hours or potentially extend into the evening.
Working as part of an events team as well as a service support team, playing a key part in all aspects of AV in relation to clients' events from pre-planning, identifying technical requirements, attending meetings in an advisory capacity, and event execution. You will also be required to provide support for client meetings.
Role and ResponsibilitiesExperience in events is essential to this role. It is preferred that you hold Industry qualifications, including Barco Certified Operator, Dante Certified, YCATS Product Training (including Mixing & Networking), Q-SYS Level 2 & Control & UCI Fundamentals. Previous experience with such products is essential, as well as Control Systems, Wireless Audio, Lighting Controllers, VC Equipment, and PTZ Camera Equipment.
You will be required to operate events from a smaller local scale up to full auditorium events, where the system will be dialled into a global call and broadcast out across the company. Conducting pre-event checks and post-event breakdowns. On-site support for larger-scale events where external event agencies will be utilising the already in-place equipment on-site. Ability to work closely with our client's Events Team, both coordinating the event before and during. Maintenance of the event's equipment as well as liaising with Break Fix resources for incidents. Coordinating your own time to ensure event requests and standards are met.
Technical Skill Requirements- Highly skilled in event management, event scheduling, and resource management.
- Expert user of analogue and digital sound mixing desks (Yamaha CL, QL series, M7CL, LS9, etc).
- Proficient in sound reinforcement (lapel and handheld microphones, headsets, etc) for corporate events.
- Experienced in Live Event Streaming.
- Experienced in Audio networking (Dante, Blu link, Sonos).
- Experienced in Video switchers (Analog Way, Extron).
- Experienced in projector setup, diagnostics, and maintenance.
- Working knowledge of video matrices, scalers (Extron, Kramer), and HDBaseT extenders (Extron, Kramer, Lightware).
- Very good knowledge of VC systems (Logitech, Poly, Cisco, Zoom, Microsoft Teams, etc) and use of AV bridges and interfaces.
- Knowledge of IPTV systems.
- Good IT knowledge.
- Knowledge of lighting and related systems.
- Experience in the use of ticketing systems, specifically Service Now.
- Client relations-related training/certifications.
- AVIXA CTS-related certifications.
- Audio software: Ableton Live; Isotope; Logic Pro; Pro Tools; Reaper; Waves.
- Mixing consoles: AMS Neve DFC, Custom Series 75, Genesys, VR; Avid Digidesign Icon, C24; SSL AWS 900, Duality, G+.
- Video editing software: Da Vinci Resolve; Luma Fusion.
- Audio DSP-related certifications.
- Crestron-related certifications.
- QSC-related certifications.
- Networking/IT-related certifications.
5-days a week on site, initially working an 08:00-16:00 shift, long term, there is a shift pattern in place which covers 07:00-19:00 - shift will be 8hrs within this window. Working within a team of 4 in this building, reporting to the Senior Break Fix engineer and working alongside a head event engineer and a second hybrid events/breakfix engineer on the opposite shift. Day-to-day reporting is to our Cambridge-based Team Lead. The candidate will be dedicated to this specific building. There is no parking on site, but there are good bus routes and also lots of cycle storage.
AV Event & Break Fix Technician employer: Unified Support
Contact Detail:
Unified Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AV Event & Break Fix Technician
✨Tip Number 1
Network like a pro! Attend industry events, meet-ups, or even local tech fairs. Chat with people in the AV and events space; you never know who might have a lead on your dream job!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past AV projects and events you've worked on. This will give potential employers a taste of what you can bring to their team.
✨Tip Number 3
Be flexible and ready to adapt! The AV world is unpredictable, so being open to different roles or shifts can make you stand out. Plus, it shows you're committed to getting the job done, no matter the hour.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. It’s a great way to get noticed and show us you’re serious about joining our team.
We think you need these skills to ace AV Event & Break Fix Technician
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your technical skills and experience in AV event management. We want to see how you can bring your expertise to our team, so don’t hold back!
Tailor Your Application: Read the job description carefully and tailor your application to match. Use the same language and keywords that we’ve used to show us you’re a perfect fit for the role.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure your experience and qualifications shine through without any fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Unified Support
✨Know Your AV Gear
Make sure you brush up on the specific AV equipment mentioned in the job description, like Yamaha mixing desks and Dante audio networking. Being able to discuss your hands-on experience with these tools will show that you're not just familiar with them, but that you can hit the ground running.
✨Showcase Your Event Experience
Prepare to share examples of past events you've managed or supported. Highlight any challenges you faced and how you overcame them, especially in high-pressure situations. This will demonstrate your ability to adapt and thrive in unpredictable environments.
✨Flexibility is Key
Since the role requires flexibility in working hours, be ready to discuss your availability and willingness to work outside of standard hours. Share any previous experiences where you had to adjust your schedule for an event, showing that you're committed to delivering exceptional service.
✨Team Player Mindset
Emphasise your ability to work collaboratively with different teams, especially the Events Team. Prepare to talk about how you've coordinated with others in the past to ensure smooth event execution, as this role involves a lot of teamwork and communication.