At a Glance
- Tasks: Coordinate exciting audio-visual projects and ensure top-notch operational support.
- Company: Dynamic company at the forefront of audio-visual innovation.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Why this job: Join a vibrant team and make an impact in the audio-visual industry.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Fast-paced role with plenty of learning opportunities and career advancement.
Audio Visual Project Co-Ordinator
Have you got what it takes to succeed The following information should be read carefully by all candidates.
Brief Overview of Role:
To provide high-quality operational support to our client’s customers and internal business functions. BTO owner of the internal PM process, ensuring jobs are delivered within agreed timescales. This role is office-based at our client\’s HQ in Maidenhead, all candidates will need to live within a commutable distance.
Accountabilities Include / Knowledge & Key Skills
PM Support Activities:
BTO owner – Managing and coordinating team sessions and master project list.
Quality assurance of project collateral received and created for all projects across the team from start to finish.
Responsible for closing projects and ensuring the as-built drawings are in the configuration.
Creating and distributing of RAMS when required
Attendance at all BTO’s team calls for awareness of current projects
Attend all PM team meetings to assist with project allocation and to allocate projects in the absence of the Operations Manager
Managing small projects, where there is no Project Manager – booking resource, coordinating the procurement plan, agreeing on installation dates with the customer, agreeing on attendances with the customer, and reviewing the final sign-off off
Assisting the sales team with internal documentation
Preparing Subcontractor Scope of Works templates based upon information provided by the Project Manager and coordinating the purchase order with the ISEs.
Coordinating Site Survey Projects.
Arranging resources and booking dates with the customer.
Obtain documentation and forward the site surveys to the Sales Consultant
Supporting the Senior PC in day-to-day activities
Essential:
Strong customer service and support focus with a desire to deliver a high-quality service
Good interpersonal and communication skills
Self-motivated with the ability to take ownership and responsibility
Ability to multitask, work under pressure, and meet tight deadlines
A desire to learn and improve skills and knowledge
Fast learner, energetic, enthusiastic
Positive ‘can-do’ attitude
Team player
Good numeracy and written skills
PC skills – Excel, Word, PowerPoint
Processing PM and Design Team Timesheets as allocated by the Operations Manager
FOH Phone answering
IMS and Quality Policy awareness and development
Supporting the PM or Operations Manager in calls/ad hoc administration requirements
Critical Success Factors:
Achieving High levels of customer satisfaction
Demonstrations of ownership of problems
Delivering projects within agreed timescales
Comply with departmental processes and procedures
Audio Visual Project Co-Ordinator employer: Unified Support
Contact Detail:
Unified Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Audio Visual Project Co-Ordinator
✨Tip Number 1
Network like a pro! Reach out to people in the audio-visual industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Show them you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute to their success.
✨Tip Number 3
Practice your communication skills! As an Audio Visual Project Co-Ordinator, you'll need to convey ideas clearly. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Audio Visual Project Co-Ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Audio Visual Project Co-Ordinator role. Highlight relevant experience and skills that match the job description, like project management and customer service. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences that demonstrate your ability to manage projects and work under pressure. Let us know why you’re excited about joining StudySmarter!
Show Off Your Communication Skills: Since this role requires strong interpersonal skills, make sure your application reflects your ability to communicate effectively. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team at StudySmarter!
How to prepare for a job interview at Unified Support
✨Know Your Projects
Before the interview, take some time to familiarise yourself with common audio-visual project management processes. Be ready to discuss how you would manage and coordinate team sessions, as well as your approach to quality assurance for project collateral.
✨Showcase Your Customer Service Skills
Since this role requires a strong customer service focus, prepare examples of how you've successfully handled customer interactions in the past. Highlight your ability to communicate effectively and resolve issues, demonstrating your commitment to delivering high-quality service.
✨Demonstrate Your Multitasking Ability
Be prepared to discuss situations where you've had to juggle multiple tasks under pressure. Share specific examples that showcase your organisational skills and how you prioritise tasks to meet tight deadlines, which is crucial for this role.
✨Emphasise Your Team Player Attitude
This position requires collaboration with various teams, so be ready to talk about your experiences working in a team environment. Share how you contribute positively to team dynamics and support your colleagues, especially in project allocation and coordination.