At a Glance
- Tasks: Deliver top-notch AV support for meetings and events, ensuring everything runs smoothly.
- Company: Dynamic company providing AV services in vibrant London locations.
- Benefits: Flexible hours, hands-on experience, and opportunities to work on exciting events.
- Other info: Great chance to grow your career in the AV industry.
- Why this job: Join a fast-paced environment where your tech skills make a real difference.
- Qualifications: Experience with AV equipment and a knack for problem-solving.
The predicted salary is between 30000 - 40000 £ per year.
We are recruiting an AV Break Fix & Event Technician to deliver AV and Event technical support for a client's meeting rooms and event spaces in London, SW1. The objective of this role is to ensure that the meeting rooms and event spaces are properly set up and run, that the equipment is working, and that end users (where applicable) are conversant with the equipment they use, to ensure we provide an exceptional service to our clients.
Whilst there are regular duties to be undertaken, the demands upon the function can be unpredictable, often with tight deadlines, and the individual must have proven skills in dealing with such matters. Flexibility in working hours is essential, especially when supporting client events which may extend into the evening.
Overview: The Audio Video (A/V) support services provide on-site teams who maintain A/V inventory & equipment in all meeting rooms, boardrooms, and auditoriums across our clients' regional offices in Perth, Melbourne, Singapore, and London, ensuring equipment is ready for use on a daily basis. In addition, A/V support services provide technical support for online meetings, video conferences, and respond to customer requests to resolve A/V related incidents.
The AV Break Fix & Event Technician provides client-facing meeting room, event, and break-fix support to these spaces.
Scope:
- Ensure that A/V Equipment in all rooms is ready for use on a daily basis.
- Attend to all meeting room A/V issues, carry out fixes, system tests, and respond to users' requests for assistance.
- Set up A/V equipment in accordance with requirements for meetings and events (upon request).
- Provide support for important meetings, online meetings, video conferences, and teleconferences.
- Provide suggestions and best practices to users for optimum usage of the A/V Systems.
- Provide support for diagnostics and troubleshoot Audio Visual faults.
- Ensure all incidents are logged into the incident management system.
- Maintain and keep A/V equipment inventory.
- Organising RMAs with Vendors.
- Provide daily reports/weekly reports and incident reports related to A/V issues.
Service Hours: Standard Business hours (8hrs/day)
AV Break Fix & Event Technician in Westminster employer: Unified Support Ltd
Join a dynamic team in London, SW1, where your expertise as an AV Break Fix & Event Technician will be valued and rewarded. Our company fosters a collaborative work culture that prioritises employee growth through continuous training and development opportunities, ensuring you stay at the forefront of AV technology. With flexible working hours to accommodate client events and a commitment to delivering exceptional service, we offer a unique environment where your contributions directly impact client satisfaction and success.
