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- Tasks: Deliver top-notch AV support for events and maintain equipment in a dynamic environment.
- Company: Join a leading medical science client at their global headquarters in Cambridge.
- Benefits: Flexible working hours, on-site training, and a collaborative team atmosphere.
- Why this job: Be part of exciting events and make a real impact with your technical skills.
- Qualifications: Experience in event management and proficiency with AV equipment is essential.
- Other info: Great public transport access and cycle storage available.
The predicted salary is between 30000 - 42000 £ per year.
We are recruiting for a hybrid AV Event & Break Fix Technician to deliver AV and Event technical support for a medical science client's meeting rooms and event spaces in the client's global headquarters in Cambridge. The object of this role is to ensure that various AV spaces and event spaces are maintained across the campus, that the equipment is in optimal working condition, and end users (where applicable) are conversant with the equipment they are using to ensure we provide an exceptional service to our clients.
Whilst there are regular duties to be undertaken, the demands upon the function can be unpredictable, often with tight deadlines, and the individual must have proven skills in dealing with such environments. Flexibility in working hours is essential, especially when helping with client events; preparation for which may start in the early hours or potentially extend into the evening.
Working as part of an events team as well as a service support team, playing a key part in all aspects of AV in relation to clients' events from pre-planning, identifying technical requirements, attending meetings in an advisory capacity, and event execution. You will also be required to provide support for client meetings.
Role and Responsibilities
Experience in events is essential to this role. It is preferred that you hold Industry qualifications, including Barco Certified Operator, Dante Certified, YCATS Product Training (including Mixing & Networking), Q-SYS Level 2 & Control & UCI Fundamentals. Previous experience with such products is essential, as well as Control Systems, Wireless Audio, Lighting Controllers, VC Equipment, and PTZ Camera Equipment.
You will be required to operate events from a smaller local scale up to full auditorium events, where the system will be dialled into a global call and broadcast out across the company. Conducting pre-event checks and post-event breakdowns. On-site support for larger-scale events where external event agencies will be utilising the already in-place equipment on-site. Ability to work closely with our client's Events Team, both coordinating the event before and during. Maintenance of the event's equipment as well as liaising with Break Fix resources for incidents. Coordinating your own time to ensure event requests and standards are met.
Technical Skill Requirements
- Highly skilled in event management, event scheduling, and resource management.
- Expert user of analogue and digital sound mixing desks (Yamaha CL, QL series, M7CL, LS9, etc); Proficient in sound reinforcement (lapel and handheld microphones, headsets, etc) for corporate events.
- Experienced in Live Event Streaming.
- Experienced in Audio networking (Dante, Blu link, Sonos).
- Experienced in Video switchers (Analog Way, Extron).
- Experienced in projector setup, diagnostics, and maintenance.
- Working knowledge of video matrices, scalers (Extron, Kramer), and HDBaseT extenders (Extron, Kramer, Lightware).
- Very good knowledge of VC systems (Logitech, Poly, Cisco, Zoom, Microsoft Teams, etc) and use of AV bridges and interfaces.
- Knowledge of IPTV systems.
- Good IT knowledge.
- Knowledge of lighting and related systems.
- Experience in the use of ticketing systems, specifically Service Now.
Education/Certifications
Preferences will be given to those applicants possessing any of the following:
- Client relations-related training/certifications.
- AVIXA CTS-related certifications.
- Audio software: Ableton Live; Isotope; Logic Pro; Pro Tools; Reaper; Waves.
- Mixing consoles: AMS Neve DFC, Custom Series 75, Genesys, VR; Avid Digidesign Icon, C24; SSL AWS 900, Duality.
- Video editing software: Da Vinci Resolve; Luma Fusion.
- Audio DSP-related certifications.
- Crestron-related certifications.
- QSC-related certifications.
- Networking/IT-related certifications.
Training will be given on-site whilst onboarding.
Site and Shifts
5-days a week on site, initially working an 08:00-16:00 shift, long term, there is a shift pattern in place which covers 07:00-19:00 - shift will be 8hrs within this window. Working within a team of 4 in this building, reporting to the Senior Break Fix engineer and working alongside a head event engineer and a second hybrid events/breakfix engineer on the opposite shift. Day-to-day reporting is to our Cambridge-based Team Lead. The candidate will be dedicated to this specific building. There is no parking on site, but there are good bus routes and also lots of cycle storage.
AV Event & Break Fix Technician in Cambridge employer: Unified Support Ltd
Contact Detail:
Unified Support Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AV Event & Break Fix Technician in Cambridge
✨Tip Number 1
Network like a pro! Attend industry events, meet-ups, or even local tech gatherings. Chatting with people in the AV world can lead to job opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past AV projects and events. This will give potential employers a taste of what you can do and set you apart from the crowd.
✨Tip Number 3
Be flexible and ready to adapt! The AV world is unpredictable, so being open to different roles or shifts can make you a more attractive candidate. Plus, it shows you’re a team player!
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. It’s a great way to stand out and show your enthusiasm for the role.
We think you need these skills to ace AV Event & Break Fix Technician in Cambridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the AV Event & Break Fix Technician role. Highlight your relevant experience with AV equipment and event management, and don’t forget to mention any industry qualifications you have!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that relate to the job description and show us your passion for AV technology.
Show Off Your Flexibility: Since this role requires flexibility in working hours, make sure to mention your availability in your application. Let us know how you can adapt to the unpredictable demands of the job!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on board with our awesome team!
How to prepare for a job interview at Unified Support Ltd
✨Know Your AV Gear
Make sure you brush up on the specific AV equipment mentioned in the job description, like Yamaha mixing desks and video switchers. Being able to discuss your hands-on experience with these tools will show that you're not just familiar with them, but that you can handle them under pressure.
✨Flexibility is Key
Since the role requires flexibility with working hours, be prepared to discuss how you've managed unpredictable schedules in the past. Share examples of times when you adapted quickly to changing demands during events, as this will demonstrate your ability to thrive in a dynamic environment.
✨Showcase Your Event Management Skills
Highlight your experience in event management and resource coordination. Be ready to talk about specific events you've worked on, the challenges you faced, and how you ensured everything ran smoothly. This will help the interviewers see you as a proactive problem-solver.
✨Prepare for Technical Questions
Expect technical questions related to audio networking, live streaming, and video conferencing systems. Brush up on your knowledge of Dante, Zoom, and other relevant technologies. Being able to answer these questions confidently will set you apart from other candidates.