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- Tasks: Provide top-notch audio-visual service and support to clients in Manchester.
- Company: Dynamic AV company with a focus on innovation and teamwork.
- Benefits: Competitive salary, monthly car allowance, remote work, and ongoing training.
- Why this job: Join a vibrant team and enhance your skills in cutting-edge AV technology.
- Qualifications: 4 years of AV experience and strong communication skills required.
- Other info: Flexible salary based on experience and excellent career growth opportunities.
The predicted salary is between 40000 - 45000 £ per year.
The following information aims to provide potential candidates with a better understanding of the requirements for this role.
To provide Manchester regional field-based Audio Visual service and support to our clients. The successful candidate will be expected to work on their initiative; however, they will be part of a service team. The job will involve servicing and supporting audio-visual, video conferencing, pro audio, and control equipment. You will be responsible for the safe and correct diagnosis of faults, removal, repair, test, implementation, and operation of all aspects of audio-visual, video conference, display, and presentation technologies. Carrying out preventative maintenance visits and training end users where required at PM visits.
This job requires a technical understanding of AV systems and service within a corporate environment and is open to candidates based in the Manchester region. The Audio-Visual Service Engineer will work from home (although my client does have a local office) and receive a monthly car allowance of £350. Whilst the salary budget is set at a max of 45K, there is some flexibility based on experience.
Successful applicants will need to have the right to work in the UK, a valid UK driving licence, a suitable vehicle and passport.
Responsibilities:- Responsible for post-implementation fault finding, testing, and the repair of audio-visual equipment across various job sites and client types.
- Onsite Work 80%
- Audio (Program and Speech, DSP-based systems) (QSC, Biamp, Shure, and Poly sound structure)
- Projection and Display Devices (Maintenance)
- Custom Control Systems (AMX/Crestron/Extron/SY)
- Audio and Video Conferencing (Cisco/Lifesize/Polycom/Zoom/Microsoft Teams)
- Microsoft Hub
- Digital Signage Systems (Scala/OneLAN/Brightsign)
- Video Wall Display Systems (Datapath/Dexon)
- IPTV (Exterity / Tripleplay)
- Live Event Work (VC/Presentation/Broadcast)
- Configuring, performing diagnostics, and firmware updates of videoconferencing codecs and AV hardware in general.
- Site cleanliness
- Communicating with customers and site contacts
- Adherence to site rules, procedures, and H&S
- Adhoc On-site Tech cover - annual leave, sickness
- Remote 20%
- Completing post-job and PM reports
- Providing phone/email tech support
- Product research and development for client requirements
- Continue with PDP and applicable training
- IMS and Quality Policy awareness and development
- 4 years audio-visual experience - installation/onsite/tech support
- Ability to terminate cables (particularly Cat5/6, RS232 and Audio TRS)
- Knowledge of Audio room acoustic optimisation within various environments
- Effective communication skills at all levels, especially client-facing
- Good numeracy and written skills
- Must be well organised with the ability to prioritise workload effectively whilst dealing with clients proactively
- Quick response to service desk tickets
- Able to work individually and as part of a team
- Good time keeping and dressed according to the job in hand
- Fully compliant with The Health and Safety at Work Act 1974
- Clean driving licence and a current passport holder
- AVIXA CTS
- Crestron P101
- Extron School of AV
- Cisco CCIP
- Microsoft Teams core skills
- Networking knowledge; not limited to, but including identifying issues regarding Dante/AES67 in respect to QoS/PTP/IGMP
Audio Visual Service Engineer in Bolton employer: Unified Support Ltd
Contact Detail:
Unified Support Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Audio Visual Service Engineer in Bolton
✨Tip Number 1
Get your networking game on! Make sure you connect with professionals in the audio-visual industry. Attend local meetups or online forums to chat about the latest tech trends and share your experiences. This can lead to job opportunities that aren't even advertised!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your previous AV projects, including any troubleshooting you've done. When you apply through our website, include this portfolio to give potential employers a taste of what you can do.
✨Tip Number 3
Practice makes perfect! Before interviews, rehearse common technical questions related to AV systems and customer service scenarios. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows you're keen and professional, which is exactly what employers want to see in a candidate like you.
We think you need these skills to ace Audio Visual Service Engineer in Bolton
Some tips for your application 🫡
Show Off Your AV Skills: Make sure to highlight your experience with audio-visual systems in your application. We want to see your technical know-how, so mention any specific equipment or technologies you've worked with that relate to the role.
Tailor Your CV: Don’t just send out the same CV for every job. Customise yours to reflect the skills and experiences that match our Audio Visual Service Engineer position. This shows us you’re genuinely interested in joining our team!
Be Clear and Concise: When writing your cover letter, keep it straightforward. We appreciate clarity, so get to the point about why you’re a great fit for the role and how your background aligns with our needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Unified Support Ltd
✨Know Your AV Systems
Make sure you brush up on your knowledge of audio-visual systems, especially the specific brands and technologies mentioned in the job description. Familiarise yourself with equipment like QSC, Biamp, and Cisco, as well as control systems like AMX and Crestron. Being able to discuss these confidently will show that you're serious about the role.
✨Demonstrate Problem-Solving Skills
Prepare to share examples of how you've diagnosed and resolved faults in AV equipment in the past. Think of specific scenarios where you had to troubleshoot under pressure. This will highlight your technical skills and ability to work independently, which is crucial for this position.
✨Communicate Effectively
Since this role involves client interaction, practice your communication skills. Be ready to explain complex technical issues in simple terms. You might even want to role-play with a friend to get comfortable with client-facing scenarios, ensuring you can convey information clearly and professionally.
✨Show Your Organisational Skills
The job requires good time management and organisation. Prepare to discuss how you prioritise tasks and manage your workload effectively. You could mention tools or methods you use to stay organised, which will demonstrate your ability to handle the demands of the role while maintaining high standards.