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- Tasks: Provide field-based service and support for audio-visual and video conferencing equipment.
- Company: Dynamic AV service provider with a focus on innovation and teamwork.
- Benefits: Up to £45K salary, car allowance, healthcare, and 28 days holiday.
- Other info: Flexible working environment with opportunities for professional growth and development.
- Why this job: Join a team where your technical skills make a real difference in client experiences.
- Qualifications: 4 years AV experience, strong communication skills, and ability to work independently.
The predicted salary is between 40000 - 45000 £ per year.
To provide North London field-based service and support to our clients. The successful candidate will be expected to work on their initiative; however, they will be part of a service team. The job will involve servicing and supporting audio-visual, video conferencing, pro audio, and control equipment. You will be responsible for the safe and correct diagnosis of faults, removal, repair, test, implementation, and operation of all aspects of audio-visual, video conference, display, and presentation technologies. Carrying out preventative maintenance visits and training end users where required at PM visits. This job requires a technical understanding of AV systems and service within a corporate environment and is open to candidates based North of London, ideally within the M25. The Audio-Visual Service Engineer will work from home and receive a monthly car allowance of £350. Whilst the salary budget is set at a max of 45K, there is some flexibility based on experience.
Responsible for post-implementation fault finding, testing, and the repair of audio-visual equipment across various job sites and client types.
Knowledge & Key Skills
- Onsite Work 80%
- Audio (Program and Speech, DSP-based systems) (QSC, Biamp, Shure, and Poly sound structure)
- Projection and Display Devices (Maintenance)
- Custom Control Systems (AMX/Crestron/Extron/SY)
- Audio and Video Conferencing (Cisco/Lifesize/Polycom/Zoom/Microsoft Teams)
- Microsoft Hub
- Digital Signage Systems (Scala/OneLAN/Brightsign)
- Video Wall Display Systems (Datapath/Dexon)
- IPTV (Exterity / Tripleplay)
- Live Event Work (VC/Presentation/Broadcast)
- Configuring, performing diagnostics, and firmware updates of videoconferencing codecs and AV hardware in general.
- Site cleanliness
- Communicating with customers and site contacts
- Adherence to site rules, procedures, and H&S
- Adhoc On-site Tech cover - annual leave, sickness
- Remote 20%
- Completing post-job and PM reports
- Providing phone/email tech support
- Product research and development for client requirements
- Continue with PDP and applicable training
- IMS and Quality Policy awareness and development
Essential:
- 4 years audio-visual experience - installation/onsite/tech support
- Ability to terminate cables (particularly Cat5/6, RS232 and Audio TRS)
- Knowledge of Audio room acoustic optimisation within various environments
- Effective communication skills at all levels, especially client-facing
- Good numeracy and written skills
- Must be well organised with the ability to prioritise workload effectively whilst dealing with clients proactively
- Quick response to service desk tickets
- Able to work individually and as part of a team
- Good time keeping and dressed according to the job in hand
- Fully compliant with The Health and Safety at Work Act 1974
- Clean driving licence and a current passport holder
- AVIXA CTS
Desirable:
- Crestron P101
- Extron School of AV
- Cisco CCIP
- Microsoft Teams core skills
- Networking knowledge; not limited to, but including identifying issues regarding Dante/AES67 in respect to QoS/PTP/IGMP
The Benefits:
- Salary up to 45K based upon experience
- 28 days holiday, including the 8 bank holiday days - with incremental increases for long service.
- Car Allowance.
- Pension: Auto-enrol commences at 3 months. If an employee pays 5% into the pension, our client pays 3%. After one year in the company pension, our client matches the 5%, after one year's service a salary sacrifice option is available.
- There is a drink allowance during the day
- Tools & PC supplied
- Bupa Healthcare after 6 months including dental cover
- Bonus scheme: Our client also has a company scorecard bonus, which has financial goals. Once a successful candidate has passed their probationary period, they are eligible to participate when the company hits the targets. This is not a contractual bonus, but today the value is 10% of base salary.
Audio Visual Service Engineer in Bexley employer: Unified Support Ltd
Contact Detail:
Unified Support Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Audio Visual Service Engineer in Bexley
✨Tip Number 1
Get your networking game on! Connect with professionals in the audio-visual industry through LinkedIn or local meetups. Building relationships can lead to job opportunities that aren't even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your previous AV projects, including any troubleshooting and installations you've done. This will give potential employers a clear idea of what you bring to the table.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by rehearsing common technical questions related to AV systems. Being able to confidently discuss your experience with equipment like Crestron or Cisco will set you apart.
✨Tip Number 4
Don't forget to apply through our website! We often have exclusive listings that might not be found elsewhere. Plus, it shows you're genuinely interested in joining our team!
We think you need these skills to ace Audio Visual Service Engineer in Bexley
Some tips for your application 🫡
Show Off Your AV Skills: Make sure to highlight your audio-visual experience in your application. We want to see how you've tackled installations, tech support, and any troubleshooting you've done. Use specific examples to demonstrate your expertise with the equipment mentioned in the job description.
Tailor Your CV: Don’t just send out the same CV for every job. Tailor it to match the Audio Visual Service Engineer role. Emphasise your relevant skills and experiences that align with what we’re looking for, especially your knowledge of AV systems and client communication.
Be Clear and Concise: When writing your cover letter or application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to how you can contribute to our team. Make it easy for us to see why you’re a great fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Unified Support Ltd
✨Know Your AV Stuff
Make sure you brush up on your technical knowledge of audio-visual systems. Familiarise yourself with the specific equipment mentioned in the job description, like QSC, Biamp, and Cisco. Being able to discuss your hands-on experience with these technologies will show that you're not just a theory person but someone who can get the job done.
✨Show Off Your Problem-Solving Skills
Prepare to share examples of how you've diagnosed and repaired AV equipment in the past. Think of specific instances where you had to troubleshoot a tricky issue or implement a solution under pressure. This will demonstrate your initiative and ability to work independently, which is key for this role.
✨Communicate Like a Pro
Since you'll be client-facing, practice your communication skills. Be ready to explain complex technical concepts in simple terms. You might even want to role-play some scenarios with a friend to ensure you're comfortable discussing AV systems with clients and site contacts.
✨Be Organised and Punctual
This job requires good time management and organisation. Prepare to discuss how you prioritise your workload and manage multiple tasks. Arriving on time for your interview dressed appropriately will also set a positive tone and show that you take the opportunity seriously.