At a Glance
- Tasks: Support and service audio-visual equipment while working from home and on-site.
- Company: Join a dynamic team in the audio-visual industry.
- Benefits: Enjoy a monthly car allowance, remote work, and ongoing training opportunities.
- Other info: Great career growth potential in a fast-paced environment.
- Why this job: Make an impact in the tech world with your AV skills and expertise.
- Qualifications: 4 years of AV experience and a valid UK driving licence required.
The predicted salary is between 30000 - 40000 € per year.
To provide Manchester regional field-based service and support to our clients as part of a service team. The job will involve servicing and supporting audio-visual, video conferencing, pro audio, and control equipment. You will be responsible for the safe and correct diagnosis of faults, removal, repair, test, implementation, and operation of all aspects of audio-visual, video conference, display, and presentation technologies. Carrying out preventative maintenance visits and training end users where required at PM visits.
This job requires a technical understanding of AV systems and service within a corporate environment and is open to candidates based in the Birmingham region. The Audio-Visual Service Engineer will work from home and receive a monthly car allowance of £350. Successful applicants will need to have the right to work in the UK, a valid UK driving licence, a suitable vehicle, and passport.
Responsibilities include:
- Post-implementation fault finding, testing, and the repair of audio-visual equipment across various job sites and client types.
- Audio (Program and Speech, DSP-based systems) (QSC, Biamp, Shure, and Poly sound structure).
- Projection and Display Devices (Maintenance).
- Audio and Video Conferencing (Cisco/Lifesize/Polycom/Zoom/Microsoft Teams).
- Digital Signage Systems (Scala/OneLAN/Brightsign).
- Video Wall Display Systems (Datapath/Dexon).
- Live Event Work (VC/Presentation/Broadcast).
- Configuring, performing diagnostics, and firmware updates of videoconferencing codecs and AV hardware in general.
- Providing phone/email tech support.
- Continuing with PDP and applicable training.
- IMS and Quality Policy awareness and development.
Requirements:
- 4 years audio-visual experience - installation/onsite/tech support.
- Ability to terminate cables (particularly Cat5/6, RS232 and TRS).
- Knowledge of audio room acoustic optimisation within various environments.
- Quick response to service desk tickets.
- Clean driving licence and a current passport holder.
- Extron School of AV.
- Microsoft Teams core skills.
- Networking knowledge.
Audio-visual Remote Service Engineer employer: Unified Support Ltd
As an Audio-Visual Remote Service Engineer, you will join a dynamic team that values innovation and collaboration, all while working from the comfort of your home in the Birmingham region. Our company offers a competitive monthly car allowance, ongoing professional development opportunities, and a supportive work culture that prioritises employee growth and satisfaction. With a focus on cutting-edge technology and a commitment to excellence in service delivery, we provide a rewarding environment for those passionate about audio-visual solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Audio-visual Remote Service Engineer
✨Tip Number 1
Get your networking game on! Make sure you connect with professionals in the audio-visual industry. LinkedIn is a great place to start. Join groups, participate in discussions, and don’t be shy to reach out for advice or insights.
✨Tip Number 2
Practice makes perfect! Before any interviews, run through common questions related to AV systems and service. We recommend setting up mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Show off your skills! If you’ve got a portfolio of past projects or experiences, bring it along to interviews. It’s a fantastic way to demonstrate your technical understanding and hands-on experience with AV equipment.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for talented individuals like you. Plus, applying directly can sometimes give you an edge over other candidates. So, what are you waiting for? Get that application in!
We think you need these skills to ace Audio-visual Remote Service Engineer
Some tips for your application 🫡
Show Off Your AV Skills:Make sure to highlight your technical understanding of audio-visual systems in your application. We want to see your experience with equipment like QSC, Biamp, and video conferencing tools. Don’t hold back on showcasing your hands-on skills!
Tailor Your CV:Customise your CV to match the job description. Use keywords from the posting, especially around fault diagnosis and preventative maintenance. This helps us see that you’re a perfect fit for the role right away!
Be Clear and Concise:When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure to express your enthusiasm for the role and how your background aligns with our needs.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on this opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Unified Support Ltd
✨Know Your AV Systems
Make sure you brush up on your knowledge of audio-visual systems, especially the brands mentioned in the job description like QSC, Biamp, and Cisco. Be ready to discuss your hands-on experience with these technologies and how you've tackled issues in the past.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've diagnosed and repaired AV equipment. Think of specific instances where you had to troubleshoot a problem under pressure. This will demonstrate your technical prowess and ability to think on your feet.
✨Familiarise Yourself with Remote Support
Since this role involves providing remote tech support, be ready to explain how you handle support tickets and communicate effectively with clients over the phone or via email. Highlight any tools or software you’ve used for remote diagnostics.
✨Demonstrate Your Team Spirit
As you'll be part of a service team, it's important to show that you can collaborate well with others. Share experiences where you worked as part of a team to achieve a common goal, especially in a corporate environment.
