Amazon Client Account Manager in Cambridge

PLEASE NOTE: As this role is based full-time at our Alconbury Weald (Cambridgeshire, UK) office, please do not apply unless you are able to travel there. No recruiters.

Location: Alconbury Weald, Cambridgeshire (Full-Time, Monday-Friday, 8:30am to 5pm)

Salary: £30,000-£35,000 (depending on experience)

Contract: Full-time at office address above

About Unified Retail

Unified Retail is a leading Amazon brand partner dedicated to driving success for our brands and clients on the Amazon marketplace. With a proven track record of maximising growth and profitability, we partner with brands to elevate their presence and performance on Amazon.

The Role

We are seeking a proactive and experienced Amazon Client Account Manager to join our dynamic team. As the primary point of contact for your assigned clients, you will play a pivotal role in ensuring their Amazon business thrives. You will collaborate with internal teams to deliver projects on time and to the highest standard, with the ultimate goal of driving client growth on Amazon Seller Central or Amazon Vendor Central.

Key Responsibilities

• Be the main point of contact for assigned clients, building strong, trusting relationships.
• Liaise with internal teams (e.g., advertising, content, and operations) to ensure timely delivery of client projects and tasks.
• Develop and implement strategies to grow clients' Amazon businesses, including optimising listings, managing advertising campaigns, and improving sales performance.
• Monitor and analyse account performance metrics, providing clients with actionable insights and recommendations.
• Stay up-to-date with Amazon's evolving platforms, policies, and best practices to ensure compliance and maximise opportunities.
• Handle client queries promptly and professionally, ensuring exceptional customer service.

What We're Looking For

• Essential Experience: Proven experience working with Amazon Seller Central or Amazon Vendor Central, with a strong understanding of Amazon's ecosystem.
• Technical Proficiency: Strong computer literacy and confidence using software, analytics tools, and data-driven decision-making. Familiarity with tools such as Helium 10, Jungle Scout, or similar is a plus.
• Excellent communication and interpersonal skills to manage client relationships effectively.
• Ability to work independently, prioritise tasks, and meet deadlines in a fast-paced environment.
• A proactive, problem-solving mindset with a passion for driving client success.
• Knowledge of e-commerce trends and digital marketing is highly desirable.

Why Join Unified Retail?

• Be part of a forward-thinking Amazon agency with a passion for innovation and client success.
• Work remotely with a flexible schedule, while being part of a supportive and collaborative team.
• Opportunity to grow your career in a rapidly expanding industry.