Solutions Engineer

Solutions Engineer

Full-Time 50000 - 60000 ÂŁ / year (est.) Home office (partial)
UNiDAYS

At a Glance

  • Tasks: Support the growth of UNiDAYS’ Identity & Verification solutions and manage client integrations.
  • Company: Join a leading global platform connecting brands with 23M+ verified students.
  • Benefits: Enjoy flexible hybrid working, competitive salary, and comprehensive benefits package.
  • Other info: Be part of a diverse team with excellent career growth opportunities.
  • Why this job: Make a real impact in a fast-paced environment while shaping the future of brand connections.
  • Qualifications: Client-facing experience, strong problem-solving skills, and technical background in API integration.

The predicted salary is between 50000 - 60000 ÂŁ per year.

UNiDAYS is building the next generation of its business around Identity and Verification - and this role sits at the heart of that transformation. As Solutions Engineer – SaaS & Partnerships, you will be supporting the commercial growth of UNiDAYS’ Identity & Verification solutions by enabling new Client launches and ensuring existing ones are making the most of our solutions. You will join at a critical inflexion point as verification becomes a primary growth engine for the company, expanding beyond retail into Social Media, Subscriptions, Technology, Fashion and Beauty.

You will support the full sales cycle from pre-sales, through integration to post-launch management - while also providing a crucial feedback loop to our Product team on Client needs and insights, which will help guide the evolution of verification across UNiDAYS’ existing SME Client base. You will work closely with Product and Commercial teams to bring new verification solutions to market and ensure Clients successfully integrate UNiDAYS’ technology into their platforms. This role is ideal for a commercially driven technologist who wants to help build and scale a category-defining product in Identity & Trust. The role is either London-based with regular (25%) US travel or NY-based.

Job Requirements

  • Experience in client-facing consultative roles
  • Strong problem solving
  • Commercial mindset/consultative approach
  • Strong communication and presentation skills
  • Strong proficiency in creating and presenting compelling pitch decks
  • Comfortable working across cross-functional teams
  • Technical background in API design and integration (HTTPS/REST, OAUTH)
  • Experience reviewing application logs
  • Experience in testing API calls via Postman or similar

Pre-sale

  • Support online and face-to-face partner-facing sales initiatives by presenting and advising on most suitable verification solutions and answer questions on documentation
  • Be accountable for driving the education, adoption and usage of UNiDAYS’ verification solutions among new and existing partners by proposing most appropriate technical solution for partner requirements
  • Identify and unlock technical growth opportunities for small to medium existing UNiDAYS accounts
  • Be the main point of contacts and feedback between partner insights and needs and our internal product teams

Integration Phase

  • Own the integration communication and management with partners
  • Perform configuration tasks (e.g. partner set up)
  • Conduct capacity planning and traffic estimation
  • Agree on integration planning milestones and ensure UNiDAYS resources (tools, people, systems) are secured
  • Offer and provide technical support and assistance to partners during integration, including reviewing logs and debugging API calls
  • Test, approve and sign off the completed integration

Post launch Activities

  • Lead partner “hypercare” where needed
  • Schedule and conduct monthly or quarterly check-ins with partners to:
  • Review key usage and technical performance metrics
  • Address and review any open issues/requests
  • Update partners with insights on UNiDAYS roadmap or new releases
  • Collect feedback from partners
  • Triage and coordinate responses to in-life partner enquiries
  • Maintain the UNiDAYS reference implementation, ensuring it is updated with new features and use cases
  • Strategy And Success

    • Work with the product teams to understand existing and new technology solutions
    • Monitor performance and translate results into actionable insights for both internal and external stakeholders
    • Prepare for strategic partner meetings by delivering pitch proposals, recommendations, and solutions for technology product suite
    • Work across multiple categories and regions to drive adoption and usage of UNiDAYS’ verification technology, focusing on best practices and partner-side integration optimisation
    • Dive into industry trends and champion UNiDAYS’ technology internally and externally

    Job Benefits

    This is your opportunity to join the world’s largest student verification network and help shape the future of how brands connect with the next generation. We engage a community of 23M+ verified students and graduates across 115 markets, making us a truly global platform. Our brand is a powerhouse in the UK, and we’re rapidly accelerating our presence worldwide—especially in the US, Germany, India, France, Canada, and Australia. We partner with 850+ of the world’s biggest brands, bringing their products and services to the hearts and minds of tomorrow’s professionals—driving engagement, building affinity, and delivering real results.

    We offer a fast-paced, fun, and social working environment where you can truly make an impact. We believe work should enhance and complement your life, which is why we provide a flexible hybrid working model. While there are expectations to attend the London campus periodically, you and your manager will determine the most appropriate balance together, ensuring both your needs and the needs of the business are met. We work hard at UNiDAYS, and we believe in fair compensation for that hard work. That’s why we’re proud to offer all employees full access to our comprehensive benefits package.

    Our Perks Include

    • 25 days holiday per year increasing with length of service, plus bank holidays
    • Competitive salaries
    • 4pm finishes every Friday
    • Company pension scheme
    • Private health insurance (BUPA)
    • Dental Insurance (BUPA)
    • Income protection policy
    • Life assurance policy
    • Employee Assistance Program
    • Enhanced parental leave pay
    • Regular team building activities
    • ÂŁ150 pounds towards your home office set up

    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

    Solutions Engineer employer: UNiDAYS

    At UNiDAYS, we pride ourselves on being an exceptional employer, offering a dynamic and inclusive work culture that fosters innovation and collaboration. As a Solutions Engineer, you'll be at the forefront of transforming identity and verification solutions, with ample opportunities for professional growth and development in a fast-paced environment. Our flexible hybrid working model, comprehensive benefits package, and commitment to employee well-being make UNiDAYS a truly rewarding place to build your career.
    UNiDAYS

    Contact Detail:

    UNiDAYS Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Solutions Engineer

    ✨Tip Number 1

    Get to know the company inside out! Research UNiDAYS' Identity & Verification solutions and understand their impact on various sectors. This will help you tailor your conversations and show genuine interest during interviews.

    ✨Tip Number 2

    Practice your pitch! Prepare a compelling presentation that showcases your technical skills and how they align with the role. Use examples from your past experiences to demonstrate your problem-solving abilities and commercial mindset.

    ✨Tip Number 3

    Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider insights and potentially a foot in the door when applying through our website.

    ✨Tip Number 4

    Follow up after interviews! Send a thank-you email expressing your appreciation for the opportunity and reiterate your enthusiasm for the role. It shows professionalism and keeps you top of mind for the hiring team.

    We think you need these skills to ace Solutions Engineer

    Client-Facing Consultative Skills
    Problem-Solving Skills
    Commercial Mindset
    Strong Communication Skills
    Presentation Skills
    API Design and Integration
    Experience with HTTPS/REST and OAUTH
    Application Log Review
    Testing API Calls via Postman
    Technical Support and Assistance
    Capacity Planning
    Integration Management
    Performance Monitoring
    Feedback Collection
    Cross-Functional Team Collaboration

    Some tips for your application 🫡

    Tailor Your Application: Make sure to customise your CV and cover letter for the Solutions Engineer role. Highlight your experience in client-facing roles and any technical skills that align with the job description. We want to see how you can bring value to our team!

    Show Off Your Problem-Solving Skills: In your application, don’t shy away from sharing examples of how you've tackled challenges in the past. We love candidates who can think on their feet and come up with innovative solutions, especially in a tech-driven environment like ours.

    Communicate Clearly: Strong communication is key for this role, so make sure your application reflects that. Use clear and concise language, and don’t forget to showcase your presentation skills. We want to know you can convey complex ideas simply!

    Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our awesome team at UNiDAYS!

    How to prepare for a job interview at UNiDAYS

    ✨Know Your Tech Inside Out

    As a Solutions Engineer, you'll need to be comfortable discussing API design and integration. Brush up on HTTPS/REST and OAUTH protocols, and be ready to explain how you've used these in past roles. This will show your technical prowess and help you connect with the interviewers.

    ✨Master the Art of Presentation

    Strong communication skills are key for this role. Prepare a compelling pitch deck that showcases your understanding of UNiDAYS’ verification solutions. Practise presenting it to friends or family to gain confidence and refine your delivery.

    ✨Showcase Your Problem-Solving Skills

    Be ready to discuss specific examples where you've tackled complex problems in client-facing roles. Highlight your consultative approach and how you’ve successfully identified and unlocked growth opportunities for clients in the past.

    ✨Engage with Industry Trends

    Familiarise yourself with current trends in identity and verification technology. Be prepared to discuss how these trends could impact UNiDAYS and its clients. This shows your enthusiasm for the industry and your proactive mindset.

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