The Director of Business Operations and Delivery owns the business cadence, delivery governance, and execution processes that ensure UNiDAYS’ priorities translate into clear plans, visible ownership, measurable progress, and accountable delivery.
Acting as a key partner to the COO and Senior Leadership Team, you will provide visibility of progress, surface risks early, and strengthen pace, alignment, and execution across the organisation. This role creates the operational leverage needed for the COO and SLT to focus on company performance, decision-making, organisational capability, and future growth.
- 7+ years of experience in Business Operations, Strategy & Operations, Programme Delivery, or related operational leadership roles.
- A track record of running company-wide planning, governance, and execution cadences inside fast-moving organisations.
- Hands-on experience building practical reporting suites, OKR frameworks, and performance tracking systems that drive real accountability.
- Demonstrated capability in leading high-impact cross-functional initiatives and influencing senior stakeholders without needing direct authority.
- Direct experience managing, coaching, and scaling high-performing delivery or operations teams.
- Sharp critical thinking skills with an ability to balance operational detail with commercial strategy.
Director of Business Operations & Delivery - Maternity Cover (13 months) in London employer: UNiDAYS
At UNiDAYS, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. Our team members enjoy comprehensive benefits, opportunities for professional growth, and the chance to make a meaningful impact in the lives of students worldwide. Located in a vibrant environment, we encourage collaboration and innovation, making it an ideal place for those looking to thrive in their careers while supporting the next generation.
