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For Companies At a Glance
- Tasks: Support daily operations in customer service, administration, and warehouse activities.
- Company: Join a growing pharmaceutical wholesaler with a close-knit team.
- Benefits: Competitive salary, hands-on training, and career development opportunities.
- Why this job: Make a real impact in a dynamic environment while learning and growing your skills.
- Qualifications: Detail-oriented, adaptable, and keen to learn; previous experience is a plus.
- Other info: Full training provided; ideal for those seeking a long-term career in healthcare.
The predicted salary is between 25000 - 26000 £ per year.
Location: Toft, Cambridge (relocating to Melbourn)
Salary: £25,000 - £26,000 per annum
Type: Full-time, Permanent (on-site)
The Company
Our client is a growing pharmaceutical wholesaler, supplying specialist medicines and healthcare products to a wide range of customers. Operating within a highly regulated environment, they pride themselves on accuracy, reliability and excellent customer service. As a small, close-knit team, they offer a hands-on environment where individuals can make a real impact and develop their skills quickly.
The Role
This is a varied and practical operations role supporting the day-to-day running of the business across customer service, administration and warehouse activities. You will play a key part in ensuring orders are processed accurately, customers are supported effectively and operations run smoothly in line with strict pharmaceutical regulations. This role would suit someone who is detail-oriented, adaptable and keen to learn, rather than someone with extensive industry experience.
Key Responsibilities
- Accurately process customer orders and associated documentation
- Handle customer enquiries and resolve queries in a professional manner
- Liaise with suppliers regarding product availability and pricing
- Monitor and track deliveries, ensuring timely fulfilment
- Maintain accurate customer and order records using internal systems
- Support pricing calculations and compare supplier options for specialist items
- Assist with general administration including filing and document management
- Provide support to warehouse operations, including:
- Picking and packing orders
- Stock checks and inventory control
- Booking courier collections
Skills & Experience
- Strong attention to detail and high levels of accuracy
- Confident using Microsoft Office (Word, Excel, Outlook)
- Good numerical ability and commercial awareness
- Excellent communication skills, both written and verbal
- Previous experience in an administrative, customer service or operations role is beneficial
- Experience with Sage or similar systems is advantageous but not essential
Personal Attributes
- Proactive and flexible with a can-do attitude
- Comfortable working both independently and as part of a small team
- Calm under pressure with the ability to manage a varied workload
- Willingness to support different areas of the business as required
- Keen to learn and develop within a growing organisation
Additional Information
- Full training will be provided, including regulatory compliance
- A DBS check may be required
- Driving licence desirable due to location
This is an excellent opportunity to join a growing business in the pharmaceutical sector, offering genuine scope to develop your skills in a supportive, hands-on environment. Ideal for someone looking to build a long-term career within operations or healthcare.
If you are interested in the role and feel that you have the relevant experience, please contact your Recruitment Partner, Lisa Logan at Unicorn Resourcing. If this job isn't exactly right for you but you're looking for something new, please contact us for a confidential career discussion.
Unicorn Resourcing Limited is acting as an Employment Agency in regard to this Permanent opportunity.
Pharmaceutical Operations Associate employer: Unicorn Resourcing
Contact Detail:
Unicorn Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pharmaceutical Operations Associate
✨Tip Number 1
Network like a pro! Reach out to people in the pharmaceutical industry on LinkedIn or at local events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, so don’t just memorise – make it your own!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Pharmaceutical Operations Associate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Pharmaceutical Operations Associate role. Highlight any relevant experience, especially in customer service or administration, and don’t forget to showcase your attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re interested in this role and how your skills align with what we’re looking for. Keep it concise but engaging – we want to see your personality!
Showcase Your Skills: In your application, be sure to mention your proficiency with Microsoft Office and any experience with systems like Sage. We love candidates who can demonstrate their numerical ability and commercial awareness!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our close-knit team in Cambridge!
How to prepare for a job interview at Unicorn Resourcing
✨Know Your Stuff
Before the interview, make sure you understand the pharmaceutical industry and the specific role of a Pharmaceutical Operations Associate. Brush up on key regulations like Good Distribution Practice (GDP) and be ready to discuss how your skills align with the responsibilities outlined in the job description.
✨Show Off Your Attention to Detail
Since this role requires strong attention to detail, prepare examples from your past experiences where you demonstrated accuracy and thoroughness. Whether it’s processing orders or managing documentation, having concrete examples will show that you’re the right fit for the job.
✨Be Ready to Talk Tech
Familiarise yourself with Microsoft Office, especially Excel, as it’s mentioned in the job description. If you have experience with any similar systems like Sage, be sure to highlight that too. Showing that you can handle the tech side of things will give you an edge.
✨Demonstrate Your Team Spirit
This company values a close-knit team environment, so be prepared to discuss how you work well with others. Share examples of how you've collaborated in previous roles and how you can contribute positively to their team dynamic.