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For Companies At a Glance
- Tasks: Join our team to manage sales orders and ensure smooth delivery processes.
- Company: We're a growing business in St Ives, dedicated to excellent customer service.
- Benefits: Enjoy a competitive salary and the chance to work in a dynamic environment.
- Why this job: Be part of a supportive team where your organisational skills make a real impact.
- Qualifications: GCSEs in English and Maths required; strong admin skills and IT proficiency essential.
- Other info: Occasional lifting may be involved; must have the right to work in the UK.
The predicted salary is between 19700 - 26000 £ per year.
A busy and growing business based near St Ives, Cambridgeshire is seeking an organised and proactive Order Fulfilment Administrator to join its Global Dispatch and Order Fulfilment team. This role is vital to ensuring the smooth and accurate processing of sales orders from receipt through to delivery, providing excellent service to customers in the UK and overseas. The role involves managing communication with internal departments and freight forwarders, maintaining accurate records, and actively contributing to the improvement of administrative processes.
Key Responsibilities
- Accurately process sales orders and associated paperwork, ensuring orders are fulfilled correctly and delivered to the right location
- Liaise with freight couriers and negotiate the best shipping methods and rates
- Provide dispatch admin support and monitor special order requirements with the Purchasing team
- Communicate with customers, providing updates, shipping documentation, invoices, and tracking details
- Work closely with the Warehouse and Production teams to monitor stock levels and prioritise orders
- Check courier invoices and track against original quotes to ensure accuracy
- Maintain internal records and spreadsheets to support Sales, Accounts, and Purchasing departments
- Request and manage proof of delivery (POD) documentation
- Actively support the improvement and streamlining of administrative procedures
- Provide general support across the Dispatch and Order Fulfilment team as needed
What We’re Looking For
Essential:
- GCSE or equivalent in English and Maths (minimum Grade C/4)
- Strong administrative skills with experience in a similar role
- Confident IT skills including Microsoft Office, email, and internet
- Excellent attention to detail and ability to self-check work
- Strong communication skills, both written and verbal
- Self-motivated, with the ability to work independently and as part of a team
- Comfortable working under pressure in a fast-paced environment
- Positive attitude and professional approach
Desirable:
- Previous experience in sales or order fulfilment administration
- Ability to speak multiple languages
- Access to own transport due to office location
Additional Information
- The role may involve occasional lifting or warehouse support
- Candidates must have the right to work in the UK
- References will be required as part of the recruitment process
Interested? If you’re highly organised, customer-focused, and ready to take ownership of a key administrative function, we’d love to hear from you. Apply today to join a team where accuracy, efficiency, and teamwork are valued every day.
Order Fulfillment Administrator employer: Unicorn Resourcing
Contact Detail:
Unicorn Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order Fulfillment Administrator
✨Tip Number 1
Familiarise yourself with the order fulfilment process. Understanding how sales orders are processed from receipt to delivery will give you a significant advantage during interviews. Research common challenges in this area and think about how you can contribute to improving processes.
✨Tip Number 2
Brush up on your communication skills. Since the role involves liaising with various departments and customers, practice articulating your thoughts clearly and confidently. Consider role-playing scenarios where you might need to negotiate shipping methods or provide updates to customers.
✨Tip Number 3
Get comfortable with Microsoft Office and any relevant software. As an Order Fulfilment Administrator, you'll be using spreadsheets and other tools regularly. Familiarity with these applications will not only help you perform better but also impress potential employers.
✨Tip Number 4
Showcase your attention to detail. In this role, accuracy is key. Prepare examples from your past experiences where your attention to detail made a difference, whether it was catching an error in an order or improving a process that led to fewer mistakes.
We think you need these skills to ace Order Fulfillment Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in order fulfilment or administrative roles. Emphasise your strong organisational skills and attention to detail, as these are crucial for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your previous experience aligns with the responsibilities listed in the job description.
Highlight Communication Skills: Since the role involves liaising with customers and internal teams, emphasise your strong written and verbal communication skills in both your CV and cover letter. Provide examples of how you've successfully communicated in past roles.
Showcase IT Proficiency: Mention your confidence with Microsoft Office and any other relevant software. If you have experience with order management systems or similar tools, be sure to include that as well.
How to prepare for a job interview at Unicorn Resourcing
✨Showcase Your Organisational Skills
As an Order Fulfilment Administrator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously. This will demonstrate your ability to handle the fast-paced environment of the role.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this position. During the interview, practice articulating your thoughts clearly. Be ready to discuss how you've effectively communicated with customers and internal teams in previous roles.
✨Highlight Your Attention to Detail
Attention to detail is crucial in order fulfilment. Bring up specific instances where your meticulous nature helped prevent errors or improved processes. This will show that you understand the importance of accuracy in the role.
✨Demonstrate Your IT Proficiency
Since the role requires strong IT skills, be prepared to discuss your experience with Microsoft Office and any other relevant software. You might even want to mention any specific tools you've used for order processing or record-keeping.
