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For Companies At a Glance
- Tasks: Join our team to manage sales orders and ensure smooth deliveries.
- Company: We're a growing business in St Ives, dedicated to excellent customer service.
- Benefits: Enjoy a competitive salary and the chance to work in a dynamic environment.
- Why this job: Be part of a supportive team where your organisational skills shine and make an impact.
- Qualifications: GCSEs in English and Maths required; strong admin skills and IT proficiency essential.
- Other info: Occasional lifting may be needed; references required for recruitment.
A busy and growing business based near St Ives, Cambridgeshire is seeking an organised and proactive Order Fulfilment Administrator to join its Global Dispatch and Order Fulfilment team. This role is vital to ensuring the smooth and accurate processing of sales orders from receipt through to delivery, providing excellent service to customers in the UK and overseas. The role involves managing communication with internal departments and freight forwarders, maintaining accurate records, and actively contributing to the improvement of administrative processes.
Key Responsibilities
- Accurately process sales orders and associated paperwork, ensuring orders are fulfilled correctly and delivered to the right location.
- Liaise with freight couriers and negotiate the best shipping methods and rates.
- Provide dispatch admin support and monitor special order requirements with the Purchasing team.
- Communicate with customers, providing updates, shipping documentation, invoices, and tracking details.
- Work closely with the Warehouse and Production teams to monitor stock levels and prioritise orders.
- Check courier invoices and track against original quotes to ensure accuracy.
- Maintain internal records and spreadsheets to support Sales, Accounts, and Purchasing departments.
- Request and manage proof of delivery (POD) documentation.
- Actively support the improvement and streamlining of administrative procedures.
- Provide general support across the Dispatch and Order Fulfilment team as needed.
What We’re Looking For
Essential:
- GCSE or equivalent in English and Maths (minimum Grade C/4).
- Strong administrative skills with experience in a similar role.
- Confident IT skills including Microsoft Office, email, and internet.
- Excellent attention to detail and ability to self-check work.
- Strong communication skills, both written and verbal.
- Self-motivated, with the ability to work independently and as part of a team.
- Comfortable working under pressure in a fast-paced environment.
- Positive attitude and professional approach.
Desirable:
- Previous experience in sales or order fulfilment administration.
- Ability to speak multiple languages.
- Access to own transport due to office location.
Additional Information
- The role may involve occasional lifting or warehouse support.
- Candidates must have the right to work in the UK.
- References will be required as part of the recruitment process.
If you’re highly organised, customer-focused, and ready to take ownership of a key administrative function, we’d love to hear from you. Apply today to join a team where accuracy, efficiency, and teamwork are valued every day.
If you are interested in the role of Order Fulfillment Administrator and feel that you have the relevant experience, please contact your Recruitment Partner, Lisa Logan at Unicorn Resourcing.
If this job isn’t exactly right for you but you’re looking for something new, please contact us for a confidential career discussion.
Unicorn Resourcing Limited is acting as an Employment Agency in regard to this Permanent opportunity.
Order Fulfillment Administrator employer: Unicorn Resourcing
Contact Detail:
Unicorn Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order Fulfillment Administrator
✨Tip Number 1
Familiarise yourself with the order fulfilment process. Understanding how sales orders are processed, from receipt to delivery, will give you a solid foundation for discussions during interviews.
✨Tip Number 2
Brush up on your communication skills. Since the role involves liaising with customers and internal teams, being able to articulate your thoughts clearly and confidently will set you apart.
✨Tip Number 3
Showcase your IT skills. Be prepared to discuss your experience with Microsoft Office and any other relevant software, as these are crucial for maintaining records and processing orders efficiently.
✨Tip Number 4
Demonstrate your ability to work under pressure. Think of examples from your past experiences where you successfully managed tight deadlines or high workloads, as this is key for thriving in a fast-paced environment.
We think you need these skills to ace Order Fulfillment Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in order fulfilment or administrative roles. Emphasise your strong administrative skills, attention to detail, and any experience with sales orders.
Craft a Compelling Cover Letter: Write a cover letter that showcases your organisational skills and customer-focused attitude. Mention specific examples of how you've successfully managed orders or improved processes in previous roles.
Highlight IT Proficiency: Since the role requires confident IT skills, ensure you mention your proficiency with Microsoft Office and any other relevant software. Provide examples of how you've used these tools effectively in past positions.
Showcase Communication Skills: In your application, demonstrate your strong written and verbal communication skills. You could include examples of how you've liaised with customers or internal teams to resolve issues or provide updates.
How to prepare for a job interview at Unicorn Resourcing
✨Showcase Your Organisational Skills
As an Order Fulfilment Administrator, being organised is key. Prepare examples of how you've successfully managed multiple tasks or projects in the past, highlighting your ability to prioritise and stay on top of deadlines.
✨Demonstrate Strong Communication Abilities
This role requires excellent communication with both customers and internal teams. Be ready to discuss how you've effectively communicated in previous roles, especially in resolving issues or providing updates.
✨Familiarise Yourself with Shipping Processes
Understanding the logistics of order fulfilment is crucial. Brush up on common shipping methods and terms, and be prepared to discuss how you would negotiate with couriers for the best rates.
✨Highlight Your Attention to Detail
Accuracy is vital in this position. Prepare to share instances where your attention to detail made a significant difference, whether in processing orders or maintaining records.
