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- Tasks: Support life-changing medical technology through repair and maintenance across the UK.
- Company: Join a leading provider of specialist medical equipment with a focus on innovation.
- Benefits: Enjoy 25 days holiday, enhanced pension, healthcare cash plan, and more perks.
- Why this job: Make a real difference in healthcare while developing your technical skills.
- Qualifications: Technical service experience and strong communication skills are essential.
- Other info: Flexible remote work with opportunities for travel and career growth.
The predicted salary is between 29000 - 41000 £ per year.
An established provider of specialist medical and life-support equipment is seeking a Field Service Engineer to join its growing UK Service Team. This role offers the chance to play a vital part in supporting life-changing technology used across hospitals, clinical environments and homecare settings.
The Role
The Field Service Engineer will deliver a first-class repair, maintenance and technical support service to customers nationwide. Working remotely and travelling across the UK when required, the postholder will ensure equipment is safe, reliable and performing at its best.
Key responsibilities include:
- Testing, diagnosing, repairing and calibrating equipment to high technical standards
- Planning and managing workload to meet service expectations
- Providing technical support and responding to service queries
- Building strong, professional relationships with clinical teams and other stakeholders
- Delivering product demonstrations or training when required
- Maintaining accurate documentation for all service activity
- Identifying service contract opportunities in the assigned territory
- Participating in the out-of-hours support rota for emergency technical assistance
- Collaborating with sales, marketing and R&D colleagues to ensure excellent customer care
About You
Essential:
- Experience in a technical service role using tools and diagnostic equipment
- Strong communication skills, able to work effectively with hospital staff and clinical teams
- Full UK driving licence and willingness to travel nationally (plus occasional overseas trips)
Desirable:
- Experience with operating theatre or critical-care equipment
- Background in healthcare or medical devices
- Understanding of clinical application and patient-care environments
The successful candidate will be technically confident, customer-focused and able to work independently. A quick learner with strong problem-solving abilities will thrive in this role.
Skills & Competencies
- Proficient use of hand tools and testing instruments
- Quick and accurate fault-finding abilities
- Professional, articulate and confident when delivering training
- Strong awareness of health, safety and quality standards
- Ability to build trust and represent the service team with professionalism
Benefits Package
- 25 days’ holiday rising to 28, plus bank holidays
- Enhanced pension scheme
- Bonus schemes
- Healthcare cash plan
- Wellbeing support
- Retail discounts
- Life assurance
- Equal enhanced parental leave
- Cycle to Work, SmartTech and electric vehicle schemes
- Employee referral rewards
- Season ticket loan
If you are interested in the role of Field Service Engineer and feel that you have the relevant experience, please contact your Recruitment Partner, Lisa Logan at Unicorn Resourcing.
If this job isn’t exactly right for you but you’re looking for something new, please contact us for a confidential career discussion.
Field Service Engineer (North London) employer: Unicorn Resourcing
Contact Detail:
Unicorn Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer (North London)
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare and medical device sectors. Attend industry events or join relevant online groups to meet potential employers and learn about job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to technical service roles. Be ready to showcase your problem-solving skills and how you’ve built relationships with clinical teams in the past.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds!
✨Tip Number 4
Apply through our website for the best chance at landing that Field Service Engineer role. We’re always on the lookout for passionate candidates who want to make a difference in the healthcare sector!
We think you need these skills to ace Field Service Engineer (North London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight your technical skills and experience with medical equipment, as well as any relevant communication skills that show you can work well with clinical teams.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of your past experiences that relate to the responsibilities listed in the job description, especially around repair and maintenance.
Showcase Your Problem-Solving Skills: In both your CV and cover letter, make sure to highlight your problem-solving abilities. We want to see how you've tackled challenges in previous roles, especially in technical service environments.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Unicorn Resourcing
✨Know Your Tech
Brush up on your technical knowledge related to medical and life-support equipment. Be ready to discuss specific tools and diagnostic equipment you've used in previous roles, as this will show your expertise and confidence in the field.
✨Showcase Your Communication Skills
Since you'll be working closely with clinical teams, practice articulating complex technical concepts in simple terms. Prepare examples of how you've effectively communicated with non-technical staff in the past to demonstrate your ability to build strong professional relationships.
✨Demonstrate Problem-Solving Abilities
Think of a few challenging situations you've faced in previous roles and how you resolved them. Be ready to share these stories during the interview to highlight your quick thinking and problem-solving skills, which are crucial for a Field Service Engineer.
✨Understand the Company Culture
Research the company’s values and mission, especially their focus on customer care and teamwork. Tailor your responses to reflect how your personal values align with theirs, showing that you're not just a fit for the role but also for the company culture.
