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- Tasks: Be the go-to person for customer queries and support the sales team.
- Company: Join a dynamic team at Unicorn Inc., where fun meets hard work.
- Benefits: Enjoy a supportive work environment with opportunities for growth.
- Other info: Flexible hours and a chance to work with exciting brands.
- Why this job: Make a real impact by helping customers and building relationships.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
Hours: 08:45-17:00 Monday to Thursday, 08:45-15:45 on Fridays.
ABOUT UNICORN, INC.
At Unicorn Inc., we channel rare, slightly magical energy into helping people live more active lives, one ridiculously fun product at a time. We bring disruptive brands to the UK, Europe and South Africa, focusing on gear that doesn’t just perform, but brings joy to people’s lives. Our partners are agile, growth-hungry and unafraid to shake up their categories.
From our home base in Scotland, with teams in Amsterdam and South Africa, we back this up with unrivalled operational capabilities, omni-channel expertise and a willingness to step into the unknown. We like to think we’re the behind-the-scenes sidekicks helping our customers look good, move more and win a little bigger. We’re a small, dynamic crew that believes in hard work, creativity, growth and having fun while we’re at it.
ABOUT THE ROLE
As our Internal Sales Superstar, you’ll be the first point of contact for keeping customers happy, orders moving, and the sales team fully supported. You’ll handle quotes, orders, enquiries and day-to-day communication with ease, making sure everything feels joined-up and under control.
Your mission is to keep customers feeling looked after, sales reps feeling supported, and every detail firmly under control. If you enjoy talking to people, solving problems, staying organised and being part of a fun, motivated team, this role is for you. You’ll report to our Sales Manager and work closely with both the sales and operations teams to keep everything running smoothly behind the scenes.
RESPONSIBILITIES
- Be the first point of contact for incoming enquiries – phone, email, you name it.
- Help customers with product information, pricing, availability and recommendations.
- Create quotes and follow up to turn them into confirmed orders.
- Process orders quickly and accurately so nothing goes astray.
- Proactively contact existing customers about stock needs, new products and current offers.
- Support the sales team with light prospecting and outreach to potential new customers.
- Support our external sales reps with information, documents and timely updates.
- Keep customer records, price lists and other relevant documentation organised.
Internal Sales Associate in Balerno employer: Unicorn Inc.
Contact Detail:
Unicorn Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Associate in Balerno
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research Unicorn Inc. and understand their products and values. Show them you’re not just another candidate, but someone who truly gets their vibe.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can keep you fresh in their minds. It shows you’re keen and professional, which is always a plus.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team.
We think you need these skills to ace Internal Sales Associate in Balerno
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of fun and creativity into your words. Remember, we’re all about having a good time while working hard!
Tailor Your Application: Make sure to tailor your application specifically for the Internal Sales Associate role. Highlight your relevant experience and skills that match what we’re looking for. This shows us you’ve done your homework and are genuinely interested in joining our dynamic crew.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on what makes you a great fit for the role – we love efficiency!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, it gives you a chance to explore more about who we are and what we do at Unicorn Inc.
How to prepare for a job interview at Unicorn Inc.
✨Know Your Products
Before the interview, make sure you’re familiar with Unicorn Inc.'s product range. Research their brands like goodr and Body Glide, and be ready to discuss how these products can benefit customers. This shows your enthusiasm and helps you connect with the team.
✨Showcase Your Communication Skills
As an Internal Sales Associate, communication is key. Prepare examples of how you've successfully handled customer enquiries or resolved issues in the past. Practise articulating your thoughts clearly and confidently, as this will demonstrate your ability to keep customers happy.
✨Emphasise Teamwork
Unicorn Inc. values a fun, motivated team environment. Be ready to share experiences where you’ve collaborated effectively with others. Highlight your ability to support sales reps and work closely with operations, showing that you can contribute to a positive team dynamic.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. Inquire about how the sales team collaborates with operations or what challenges they face in keeping customers satisfied. This not only shows your interest but also helps you gauge if it’s the right fit for you.