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For Companies At a Glance
- Tasks: Support customers, process orders, and assist the sales team in a dynamic environment.
- Company: Join Unicorn Inc., a fun-loving company passionate about active lifestyles.
- Benefits: Competitive salary, sales bonuses, and a vibrant team culture.
- Why this job: Make a real impact by helping customers and supporting your team every day.
- Qualifications: Strong communication skills and a knack for organisation; sales experience is a plus.
- Other info: Submit a unicorn drawing with your CV to show your creativity!
The predicted salary is between 25000 - 28000 £ per year.
Salary: £25,000 - £28,000 plus sales bonus.
Location: Balerno, Edinburgh
Hours: 08:45-17:00 Monday to Thursday, 08:45-15:45 on Fridays.
About Unicorn Inc.
At Unicorn Inc. we exist so that everyone can enjoy an active lifestyle. We are passionate about delivering quality brands to the UK and European markets that offer a fun and innovative product. Our brands are agile, growth-focused, excited by change, and are disruptors in their space.
The Role
As our Internal Sales Superstar, you will be the go-to person for keeping our customers happy, our orders flowing, and our sales team supported. You will juggle quotes, orders, enquiries, and a whole lot of communication.
Your mission? Make sure customers feel taken care of, sales reps feel supported, and nothing slips through the cracks.
If you love chatting with people, solving problems, staying organised, and working as part of a fun and motivated team, this role is perfect for you. You will report to our Sales Manager and work closely with both the sales and operations teams to keep everything running smoothly.
What You’ll Be Getting Up To
- Customer Support & Sales Assistance
- Being the first point of contact for incoming enquiries—phone, email, you name it.
- Helping customers with product information, pricing, availability, and recommendations.
- Creating quotes and following up to turn them into orders.
- Processing orders quickly and accurately.
- Contacting our existing customers to check in on stock requirements and keeping them informed of new products and offers.
- Assisting sales team with prospecting for new customers.
- Sales Coordination
- Supporting our external sales reps with information, documents, and updates.
- Keeping customer records, pricing lists, and account details up to date.
- Coordinating stock checks with the warehouse team to make sure everything lines up.
- Assisting with sales campaigns, promotions, and product launches.
- Order & System Management
- Entering orders into our system with speed and accuracy.
- Keeping track of order progress and updating customers when needed.
- Flagging any supply issues early so we can keep customers informed.
- Helping maintain tidy, accurate sales data.
- Customer Relationships
- Building friendly, professional relationships with new and existing customers.
- Finding opportunities to upsell or cross-sell when it genuinely helps the customer.
- Ensuring every interaction leaves customers feeling positive, supported, and excited to come back.
- Teamwork & Problem Solving
- Working with the sales, marketing, and our stock room teams to keep everything moving seamlessly.
- Jumping in to help solve problems quickly and efficiently.
- Bringing a can-do attitude and staying upbeat—even on busy days.
What You’ll Bring
- A friendly, confident phone manner and top-notch communication skills.
- Strong organisation skills.
- Experience in a sales support or customer service role.
- Good computer skills and comfortable switching between multiple systems.
- The ability to work quickly and accurately under pressure.
- A positive, proactive attitude and the drive to help customers and teammates succeed.
How to Apply
Send us a drawing of a unicorn along with your CV to kip@unicorn-inc.co. Submission Deadline 20/01/2026.
Inside Sales Representative in Balerno employer: Unicorn Inc.
Contact Detail:
Unicorn Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Representative in Balerno
✨Tip Number 1
Get to know the company! Research Unicorn Inc. and their products. When you walk into that interview, drop some knowledge about their brands and show them you're genuinely interested in what they do.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience and how it aligns with the Inside Sales Representative role. Think of examples where you've made customers happy or solved problems—those stories will make you stand out!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to the running community. Building relationships can give you an edge and might even lead to a referral!
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds!
We think you need these skills to ace Inside Sales Representative in Balerno
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of fun and creativity into your CV and cover letter.
Tailor Your Application: Make sure to tailor your application to the Inside Sales Representative role. Highlight your relevant experience and skills that match what we’re looking for—like your customer service chops and organisational skills!
Keep It Clear and Concise: We love a good read, but keep it clear and concise! Make sure your CV is easy to skim through, with key information standing out. Bullet points can be your best friend here!
Follow the Fun Instructions: Don’t forget to send us that unicorn drawing along with your CV! It’s a quirky way for us to see your creativity, so make sure you include it when you apply through our website.
How to prepare for a job interview at Unicorn Inc.
✨Know Your Products
Before the interview, make sure you’re familiar with Unicorn Inc.'s brands and products. Research goodr, Versus Socks, Body Glide, and Grayl to understand their unique selling points. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Communication Skills
As an Inside Sales Representative, communication is key. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few examples of how you've successfully handled customer inquiries or resolved issues in the past.
✨Demonstrate Your Organisational Skills
Since the role requires juggling multiple tasks, be ready to discuss how you stay organised. Bring up any tools or methods you use to manage your workload effectively. This will show that you can handle the fast-paced environment at Unicorn Inc.
✨Emphasise Teamwork and Problem-Solving
Unicorn Inc. values collaboration, so be prepared to share examples of how you've worked as part of a team. Highlight any experiences where you’ve helped solve problems or supported colleagues, as this aligns perfectly with the company culture.
