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- Tasks: Be the go-to person for customer support and sales assistance.
- Company: Join a fun, innovative company that brings joy through active living products.
- Benefits: Enjoy a competitive salary, employee discounts, gym access, and a cycle to work scheme.
- Other info: Work in a supportive environment with excellent training and growth opportunities.
- Why this job: Make a real impact by helping customers and supporting a dynamic sales team.
- Qualifications: Customer service experience and great communication skills are a must.
The predicted salary is between 26000 - 30000 £ per year.
Salary: £26,000 - £30,000 plus sales bonus.
Hours: 08:45-17:00 Monday to Thursday, 08:45-15:45 on Fridays.
As our Internal Sales Superstar, you’ll be the first point of contact for keeping customers happy, orders moving, and the sales team fully supported. Your mission is to keep customers feeling looked after, sales reps feeling supported, and every detail firmly under control.
You’ll report to our Sales Manager and work closely with both the sales and operations teams to keep everything running smoothly behind the scenes.
Customer Support & Sales Assistance
- Be the first point of contact for incoming enquiries – phone, email, you name it.
- Help customers with product information, pricing, availability and recommendations.
- Support the sales team with light prospecting and outreach to potential new customers.
Sales Coordination
- Support our external sales reps with information, documents and timely updates.
- Keep customer records, price lists and account details accurate and up to date.
- Assist with sales campaigns, promotions and product launches.
- Help maintain clean, reliable sales data.
- Work closely with the sales, operations and stockroom teams to keep everything moving.
- Jump in to help resolve issues quickly and calmly.
Must have a good attitude, not afraid to ask questions and the drive to help customers and teammates succeed. A friendly, confident phone manner and top-notch communication skills are essential. Experience in a sales support or customer service role is preferred. Good computer skills and comfortable switching between multiple systems are required.
If you love helping people, staying organised, and working with a supportive team, we’ll give you all the training you need to shine.
Benefits:
- Cycle to work scheme
- Employee discount
- Free parking
- On-site gym
- On-site parking
Cover letter showing us the human behind the computer.
Locations
Associate Seller in Balerno, Edinburgh employer: Unicorn Inc.
Contact Detail:
Unicorn Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Seller in Balerno, Edinburgh
✨Tip Number 1
Get to know the company inside out! Research their products, values, and culture. This will help you connect with the team during interviews and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral – which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to sales support. Think about how you can demonstrate your problem-solving skills and customer service experience – they want to see how you handle real-life situations.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit for their team.
We think you need these skills to ace Associate Seller in Balerno, Edinburgh
Some tips for your application 🫡
Show Your Personality: When writing your cover letter, let your personality shine through! We want to see the human behind the computer, so don’t be afraid to share a bit about yourself and what makes you tick.
Tailor Your Application: Make sure to tailor your application to the Associate Seller role. Highlight your relevant experience in sales support or customer service, and show us how your skills align with our mission of keeping customers happy.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate a well-structured application that gets straight to the heart of why you’d be a great fit for our team. Avoid fluff and focus on what matters!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role.
How to prepare for a job interview at Unicorn Inc.
✨Know the Company Inside Out
Before your interview, dive deep into Unicorn Inc's mission and values. Understand their focus on customer support and sales assistance, and be ready to discuss how you can contribute to their goal of building strong, long-term relationships with customers.
✨Show Off Your Communication Skills
Since this role requires a friendly and confident phone manner, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated with customers or supported a sales team in the past to demonstrate your top-notch communication skills.
✨Be Ready to Discuss Problem-Solving
Think of specific instances where you've resolved issues quickly and calmly. Unicorn Inc values a proactive attitude, so share how you've tackled challenges in previous roles, especially in sales support or customer service.
✨Bring Your Organisational A-Game
This position involves keeping customer records and sales data accurate. Be prepared to talk about your organisational skills and any tools or systems you've used to stay on top of tasks. Highlight your ability to juggle multiple responsibilities while maintaining attention to detail.