At a Glance
- Tasks: Lead daily hotel operations and manage a dynamic team to exceed standards.
- Company: Join Unicorn Hospitality Group, a founder-led company with growth opportunities.
- Benefits: Competitive salary, career advancement, and a vibrant work culture.
- Other info: Opportunity for regional leadership roles in a profitable environment.
- Why this job: Make a real impact in hospitality while developing your leadership skills.
- Qualifications: Hands-on experience in hotel operations and strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
Unicorn Hospitality Group is seeking an on-site Manager responsible for the day-to-day operations across partner hotels in Greater London. The ideal candidate will have hands-on experience in housekeeping and lead a team to exceed operational standards.
This role requires a business-minded leader who can analyze costs and KPIs, manage talent acquisition, and ensure compliance with UK regulations. Strong English communication skills are essential, and additional languages are a plus.
Join us at Unicorn, where you can grow into regional and leadership positions within a profitable, founder-led company.
Hands-On Hotel Operations Lead employer: Unicorn Hospitality Group
Unicorn Hospitality Group is an exceptional employer that fosters a dynamic and supportive work culture, where hands-on experience in hotel operations is valued and rewarded. With a focus on employee growth, we offer clear pathways to regional and leadership roles within our profitable, founder-led company, all set against the vibrant backdrop of Greater London. Join us to be part of a team that prioritises excellence and compliance while encouraging innovation and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Hands-On Hotel Operations Lead
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Unicorn Hospitality Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Unicorn Hospitality Group
Don't be shy about reaching out to Unicorn Hospitality Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hands-On Hotel Operations Lead
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Unicorn Hospitality Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Unicorn Hospitality Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
