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- Tasks: Build strong relationships with strategic accounts and drive business growth through cross-selling.
- Company: Leading global price-reporting agency with a focus on innovation.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Why this job: Join a forward-thinking team and make a real impact in the SaaS commodities sector.
- Qualifications: 3+ years in a product-focused SaaS role with strong relationship-building skills.
- Other info: Exciting opportunity for growth in a thriving industry.
The predicted salary is between 36000 - 60000 £ per year.
A leading global price-reporting agency is seeking a Mid-Senior level Customer Success Manager in the United Kingdom. This role involves building strong relationships with strategic accounts and expanding business through cross-selling and upselling.
Ideal candidates will have at least 3 years in a product-focused SaaS environment, along with a strong customer-centric mindset and relationship-building skills. Experience in commodities is a plus. This is a full-time position.
Strategic CSM - SaaS for Commodities in England employer: Unicorn (Formerly Wiser Elite)
Contact Detail:
Unicorn (Formerly Wiser Elite) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic CSM - SaaS for Commodities in England
✨Tip Number 1
Network like a pro! Reach out to connections in the SaaS and commodities space. Attend industry events or webinars to meet potential employers and showcase your relationship-building skills.
✨Tip Number 2
Prepare for those interviews by researching the company and its products. Understand their customer base and think about how you can add value through cross-selling and upselling strategies.
✨Tip Number 3
Showcase your customer-centric mindset during interviews. Share specific examples of how you've built strong relationships with clients and helped them achieve their goals in previous roles.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find the right opportunities and connect with companies looking for someone just like you.
We think you need these skills to ace Strategic CSM - SaaS for Commodities in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Strategic CSM role. Highlight your experience in SaaS and any relevant achievements in customer success to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer success and how your background in commodities can add value to our team. Keep it engaging and personal.
Showcase Your Relationship-Building Skills: In your application, give examples of how you've successfully built relationships with clients in the past. We want to see your customer-centric mindset in action, so don’t hold back on those success stories!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Unicorn (Formerly Wiser Elite)
✨Know Your SaaS Inside Out
Make sure you’re well-versed in the specifics of the SaaS products you’ll be managing. Understand their features, benefits, and how they can solve problems for customers in the commodities sector. This knowledge will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Relationship-Building Skills
Prepare examples from your past experiences where you successfully built relationships with clients. Highlight how you’ve managed to upsell or cross-sell effectively. This will show that you not only understand the importance of customer success but also have a proven track record.
✨Research the Company’s Clients
Familiarise yourself with the company’s key clients and their industries. Understanding their needs and challenges will allow you to tailor your responses during the interview and show that you’re genuinely interested in helping them succeed.
✨Prepare Questions That Matter
Think of insightful questions to ask your interviewers about their customer success strategies and how they measure success. This demonstrates your proactive mindset and eagerness to contribute to their goals, making you stand out as a candidate.
