At a Glance
- Tasks: Support daily office operations and assist customers with their enquiries.
- Company: Join a dynamic team in a busy office environment.
- Benefits: Gain valuable experience, develop skills, and work in a supportive atmosphere.
- Other info: Great opportunity for personal growth and teamwork.
- Why this job: Perfect for those who love helping others and thrive in a fast-paced setting.
- Qualifications: Fluent in Italian and English with strong customer service skills.
The predicted salary is between 27800 - 27800 £ per year.
We are seeking an organised and reliable Italian Speaking Office Administrator to support the day-to-day operations of a busy office.
Key Responsibilities
- Answer incoming telephone calls and respond to customer enquiries in a professional and courteous manner.
- Process customer orders received via telephone, email, and WhatsApp.
- Print and process orders, ensuring they are forwarded promptly to the warehouse team.
- Schedule and coordinate delivery dates based on customer requirements.
- Prepare daily delivery routes and schedules for drivers.
- Maintain accurate records and complete general filing and administrative duties.
- Assist customers with product enquiries, order updates, and other requests.
- Provide general administrative support to the wider team as required.
Skills & Experience
- Fluent in Italian and English (spoken and written).
- Excellent customer service and communication skills.
- Professional and confident telephone manner.
- Strong organisational and administrative skills.
- Ability to prioritise tasks and manage a busy workload.
- High level of accuracy and attention to detail.
- Competent in using email, WhatsApp, and Microsoft Office or similar office software.
- Ability to work independently as well as part of a team.
- Positive attitude with a willingness to learn.
Italian Speaking Customer Administrator employer: Unico Recruitment London
Join a dynamic and supportive team as an Italian Speaking Customer Administrator, where your contributions will be valued in a vibrant office environment. We offer competitive benefits, a strong focus on employee development, and a culture that encourages collaboration and innovation. Located in a bustling area, you'll enjoy the convenience of local amenities while being part of a company that prioritises meaningful work and personal growth.
We think you need these skills to ace Italian Speaking Customer Administrator
Fluency in Italian
Fluency in English
Customer Service Skills
Communication Skills
Organisational Skills
Administrative Skills
Attention to Detail
