At a Glance
- Tasks: Manage customer accounts and coordinate flooring projects with clients and suppliers.
- Company: A friendly, family-run maintenance company with 25 years of experience.
- Benefits: Join a growing team where no two days are the same.
- Other info: Great opportunity for career growth in a fast-paced setting.
- Why this job: Be part of a dynamic environment and enhance your organisational skills.
- Qualifications: Strong communication, IT skills, and a positive attitude required.
The predicted salary is between 25000 - 30000 £ per year.
Our client are a family-run maintenance company with over 25 years of experience, providing services to domestic and commercial clients across the UK and Ireland.
Due to continued growth, they are looking for an organised and customer-focused individual to join our busy team.
Key Responsibilities
- Manage customer accounts and provide excellent customer service.
- Liaise with clients, suppliers and fitters to coordinate flooring projects and reactive call-outs.
- Place material orders and ensure accurate pricing.
- Coordinate deliveries with manufacturers and site managers.
- Maintain accurate records, paperwork and job updates.
- Use Microsoft Office, Quick Books and Job Tracker to manage daily tasks.
About You
- Excellent communication and organisational skills.
- Strong IT skills, including Microsoft Office.
- Good attention to detail and problem-solving ability.
- Able to work in a fast-paced environment and manage multiple priorities.
- A positive attitude and willingness to learn.
If you're looking to join a friendly, growing business where no two days are the same, we'd love to hear from you.
Thank you for your interest in opportunities with Unico Recruitment (London) Ltd.
Due to the high volume of applications we receive, we regret that we are unable to provide individual feedback to every candidate.
If you have not heard from us within 48 hours, please assume that your application has not been successful on this occasion.
We will retain your CV on file and contact you should any suitable opportunities arise.
In the meantime, we encourage you to visit our website regularly, as new roles are posted daily.
Unico Recruitment (London) Ltd is an independent recruitment agency with over 20 years of experience supporting clients and candidates across the UK.
We wish you every success in your job search
Administrator in Borehamwood employer: Unico Recruitment London
Unico Recruitment London offers an exceptional work environment for Multi-Skilled Trades Specialists, where employees are valued for their diverse skill sets and commitment to quality service. Located in Chipping Barnet, the company fosters a supportive culture that prioritises professional development and customer satisfaction, providing ample opportunities for growth and advancement within the building maintenance sector. With a focus on teamwork and respect, this role not only allows you to hone your trade skills but also to make a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator in Borehamwood
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Unico Recruitment London. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Unico Recruitment London before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Administrator in Borehamwood
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Unico Recruitment London:Your cover letter is your chance to shine! Tell us why you want to work at Unico Recruitment London specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Unico Recruitment London!
How to prepare for a job interview at Unico Recruitment London
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
