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- Tasks: Support a young adult with autism and learning disabilities in daily living and emotional regulation.
- Company: Unicare, a values-led organisation providing specialist complex care across the South of England.
- Benefits: Flexible working hours, comprehensive training, and clear career progression opportunities.
- Why this job: Make a real difference in someone's life while gaining valuable experience in specialist care.
- Qualifications: Minimum 1 year care experience; knowledge of autism or learning disabilities preferred.
- Other info: Join a supportive team with strong clinical leadership and ongoing training.
The predicted salary is between 24000 - 36000 £ per year.
Complex Care Support Worker – 2 : 1 Package (24 Hour Support)
About Unicare Complex Care Specialist
Unicare delivers specialist complex care and supported living services across the South of England. We support individuals with autism, learning disabilities, mental health needs and complex behaviours using Positive Behaviour Support (PBS), trauma‑informed care and person‑centred practice.
About the Client
You will support a young adult male with:
- Autism Spectrum Condition
- Learning Disability
- Sensory processing needs
- Anxiety and emotional regulation needs
He communicates using symbols, gestures, signing and written words and responds best to:
- Predictable routines
- Low arousal environments
- Consistent staff relationships
- Structured activity planning
He enjoys swimming, community activities, technology (iPad), puzzles and familiar TV shows. Support is required to maintain safety and stability due to behaviours that may include self‑injury or aggression when anxious or overwhelmed. This package requires consistent, relationship‑led support.
Support Package Overview
This is a 2 : 1, 24 hour support package including:
- 2 : 1 daytime support for all activities
- Waking night + sleep‑in during transition periods
- Community support, personal care, emotional regulation and behavioural support
- Full PBS and risk management framework
The staffing model ensures safety, learning and independence development.
Key Responsibilities
- Daily Living & Personal Care – personal care and hygiene support, meal preparation and nutrition monitoring, medication support (if trained)
- Behaviour & Emotional Support – following PBS strategies, low arousal de‑escalation approaches, supporting sensory regulation activities, maintaining predictable routines
- Community & Independence – swimming and leisure activities, community access and travel support, education / structured learning support, social interaction and engagement
- Safety & Risk Management – following behaviour support and risk plans, supporting safe environments, recording incidents and behaviours accurately
Clinical & Specialist Elements
Staff must be comfortable supporting:
- Autism and sensory regulation needs
- Challenging behaviours
- Emotional distress and anxiety triggers
- Communication via symbols / signing / visual aids. Support plans include structured routines, sensory breaks and low arousal communication approaches.
Essential Requirements
- Minimum 1 year experience in care
- Experience supporting Autism or Learning Disabilities
- Confident managing behaviours of concern
- Good written and verbal communication
- Calm under pressure
- Team working skills (2 : 1 working essential)
Desirable (But Not Essential)
- PBS Training
- MAPA / PMVA / CPI
- Trauma Informed Care
- Makaton / communication aids experience
- Complex care experience
Unicare will provide training and competency sign off.
What Makes This Role Different
- Structured PBS and clinical support
- Consistent staffing team approach
- Strong MDT and management oversight
- Clear progression into senior / specialist roles
- Training & Support Provided
PBS training
Autism specialist training
Behaviour management training
Safeguarding Level 2 & 3 / Clinical competency training (if required)
Reflective supervision and clinical oversight
Staff work under experienced clinical and operational leadership teams.
Why Join Unicare
- Values‑led organisation
- Fast growing specialist provider
- Real career progression
- Strong clinical leadership
- Supportive management culture
If you are passionate about specialist care and want to work in a high quality, structured complex care environment, we would love to hear from you.
Job Types: Full-time, Part-time, Zero hours contract, Graduate
Urgent: Complex Care Support Worker – Rewarding Role in London employer: Unicare Complex Care
Contact Detail:
Unicare Complex Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Urgent: Complex Care Support Worker – Rewarding Role in London
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, especially those who work with autism and learning disabilities. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to complex care. Think about your experiences and how they relate to supporting individuals with autism and emotional regulation needs. We want you to shine!
✨Tip Number 3
Show your passion! When you get the chance to meet potential employers, let them know why you care about complex care. Share your experiences and how you can contribute to a positive environment for clients.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Urgent: Complex Care Support Worker – Rewarding Role in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting individuals with complex needs shine through. We want to see why you care about this role and how your experiences align with our values at Unicare.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience, especially in supporting individuals with autism or learning disabilities. We love seeing how your skills match the specific requirements of the role!
Be Clear and Concise: Keep your writing clear and to the point. Use simple language to describe your experiences and skills, as we appreciate straightforward communication. Remember, clarity is key in a role that involves supporting others!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Unicare.
How to prepare for a job interview at Unicare Complex Care
✨Know Your Client
Before the interview, take some time to research autism spectrum conditions and learning disabilities. Understanding the specific needs of the young adult you'll be supporting will show your commitment and readiness for the role.
✨Demonstrate Your Experience
Be prepared to discuss your previous experience in care, especially with individuals who have complex needs. Share specific examples of how you've managed challenging behaviours or provided emotional support, as this will highlight your suitability for the position.
✨Showcase Your Communication Skills
Since communication is key in this role, practice explaining how you would use symbols, gestures, or visual aids to support the client. This will demonstrate your ability to adapt your communication style to meet their needs.
✨Emphasise Teamwork
This role requires working closely with another support worker, so be ready to discuss your teamwork skills. Share examples of how you've collaborated effectively in past roles, and express your understanding of the importance of consistent staff relationships.
