About the role
Interested in this role You can find all the relevant information in the description below.
Unicare Complex Care Specialist Ltd is recruiting a CQC Registered Manager to lead our Sussex Community Service a domiciliary and outreach service supporting adults with mental health needs, autism, and learning disabilities to live well in their own homes across Sussex.
This is a CQC Registered Manager position. The successful candidate will be named on the CQC registration and will hold full operational, regulatory, and clinical governance accountability for the service, reporting to the Responsible Individual.
This is not a residential or supported living manager role. You will be managing community-based packages variable hours, dispersed service users, person-centred outcomes which requires a different operational mindset to a building-based service.
What you'll be doing
- Holding CQC registration for the Sussex Community Service and ensuring full compliance with the Fundamental Standards (Regulations 920A)
- Leading a dispersed community workforce of support workers, mental health support workers, and team leads operating across Sussex
- Managing referrals, assessments, and package set-up with Sussex commissioners, ICBs, and continuing healthcare teams
- Owning safeguarding, incident management, medication oversight, and quality assurance for all community packages
- Developing and applying PBS (Positive Behaviour Support) approaches in partnership with our in-house CPN/PBS Specialist
- Working alongside families, advocates, social workers, CMHTs, and community LD teams
- Driving service growth new referrals, capacity planning, commissioner relationships, fee review submissions
- Preparing the service for and leading on CQC inspection
What we're looking for
Essential
- Level 5 Diploma in Leadership for Health & Social Care (or equivalent) held or actively working towards
- Minimum 2 years' management experience in adult social care
- Proven experience supporting adults withmental health needs, autism, and/or learning disabilitiesincommunity / supported living / domiciliarysettings (not residential care home only)
- Working knowledge of CQC Fundamental Standards, MCA 2005, Care Act 2014, and the LD/autism statutory guidance
- Understanding of PBS principles and trauma-informed practice
- Confident managing safeguarding, incidents, and complaints under Reg 13 / LADO / Sussex Safeguarding Adults Board procedures
- Full UK driving licence and access to a vehicle (community service non-negotiable)
- Eligible to work in the UK (Unicare cannot sponsor for this role)
Desirable
- Existing CQC Registered Manager status (or previous registration)
- Oliver McGowan Tier 2 trained
- Experience with Sussex commissioners (West Sussex CC, East Sussex CC, Brighton & Hove CC, NHS Sussex ICB)
- PBS Coach / PBS Practitioner qualification
- Experience setting up new community packages from referral to delivery
What we offer
- Β£40,000 Β£45,000 per annum Dependant on experience
- 28 days' annual leave including bank holidays, rising with service
- Pension scheme
- Funded Level 5 completion if working towards
- Funded CPD: Oliver McGowan Tier 2, PBS, MCA/DoLS, safeguarding lead
- Mileage at HMRC rate
- Clear progression Unicare is scaling its community offer across Sussex, Surrey, Berkshire and South London
- Direct working relationship with two founder-CEOs and an in-house clinical team (CPN/PBS Specialist)
How to apply
Apply with your CV. Shortlisted candidates will be contacted within 5 working days. Two-stage interview: competency interview with the CEO, followed by a scenario-based panel including our Responsible Individual. xiskglj
Unicare is an equal opportunities employer and welcomes applications from candidates of all backgrounds.
Registered Manager Community Mental Health, Autism & LD Services in Eastbourne employer: Unicare Complex Care Specialist Ltd
As a Carers worker with us, you will be part of a compassionate team dedicated to providing exceptional care to children with complex needs in their own homes. Our supportive work culture prioritises employee well-being and offers ongoing training and development opportunities, ensuring you grow both personally and professionally. Located in a vibrant community, we offer flexible day and night shifts that allow for a balanced work-life experience while making a meaningful impact in the lives of our clients.
Contact Details:
Unicare Complex Care Specialist Ltd Recruitment Team