Technical Lead in Glasgow

Reports to: Head of Engineering

Department: Engineering

Candidate must be able to demonstrate long-term right to work in the UK for this role.

Company Background

As the leading provider of software solutions for public and private sector transport management and smart ticketing, for over 20 years Unicard has been trusted by millions of passengers to get them where they need to be. Today, our solutions can be found throughout the UK, processing several billion transactions a year. Since we started in 2003, a wide range of local authorities, transport operators and hardware manufacturers have depended on our capabilities in strategy, design, development, testing and delivery to help deliver passenger transport services every day.

• We deliver our cEMV tap on tap off solution delivering London style ticketing to transport for Wales’ rail network.
• Our technology powers Transport for West Midlands’ trailblazing ‘Swift’ integrated ticketing system, one of the largest and most well-respected schemes in the UK, and the largest after “Oyster” in London.
• We are trusted by 58+ local authorities to deliver their vital concessionary travel programmes – more than 25% of the market.
• Over 30% of all ITSO card terminals in the UK run on Unicard software.
• We have over 3.5 million cardholders currently under management, with transaction values in the tens of millions annually.

Employing approximately 115 people across the UK and Bulgaria, our in-house research, strategy and development capabilities give us an affordable, well-managed ability to develop market leading technologies and affordably maintain existing products. As a small-to-medium-sized enterprise, we pride ourselves on our reputation for outstanding products, technical support, delivery capability and high levels of customer service.

Role Purpose

We are looking for a highly skilled and motivated full-stack developer with proven AWS experience to join our highly collaborative, fast paced team in developing cutting edge product solutions for the transport arena. As one of the lead developers at Unicard, your role will be to provide technical direction and support to team members, leading by example through hands on development and problem solving.

• Champion best practices including code quality, testing and security.
• Proactively support and drive architectural and technical decisions.
• Help to ensure the rapid development of innovative, robust, market leading, cloud native solutions.
• Provide technical support, guidance and mentorship to other team members.

You will be working on projects built upon a cutting-edge technology stack, including Typescript and AWS-CDK with a microservice architecture and innovative mobile and web frontends. Strong experience in both typescript and infrastructure as code (IaC) is essential in this role. We offer strong company support and opportunities for professional growth as we expand into new markets and develop new products. You’ll have the chance to work with the latest technologies in a fast paced, forward-thinking environment, where you can continuously learn and grow your skills while making a meaningful impact.

Why Unicard

Unicard presents a unique opportunity to work for a financially strong company that is beginning to move into a much larger market. There is an enormous opportunity for growth as we build new products in new markets, and a lot of enthusiasm from the Chairman and CEO to adopt new tools and development practices. This is a varied and fast paced role which includes many different technologies and testing strategies and a chance to increase your knowledge both on the job and through training which will be provided as needed.

Professional and Technical Experience

Essential:

• 5+ years’ experience in writing production grade code in JavaScript or Typescript.
• Proven experience delivering solutions in AWS using AWS CDK.
• Skilled at developing and managing Infrastructure as Code, ensuring repeatable, automated CI/CD provisioning and deployment.
• Adept at executing creative software solutions, design, development, and technical troubleshooting with ability to think outside the box to build solutions or break down technical problems.
• Proficient in ensuring security, scalability, resilience, and observability are built into all solutions.
• Good at identifying opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems.
• Able to produce clear, reusable documentation for architectures, configurations, and standard operating procedures.
• Expert in Agile development methodologies and lifecycle processes.
• Strong ability to mentor and oversee the development of secure, high-quality code, including tests, reviews and debugging code written by others.
• Desire to facilitate team upskilling, development and knowledge transfer.
• Good at collaborating with Product, Architecture, and DevOps to align technical solutions with business goals.

Desirable:

• Experience of banking payment systems.
• Experience with outsourcing / R&D supplier management.

Personal Skills

• Pro-active approach.
• Positively communicates with enthusiasm and clarity.
• Determination to succeed.
• Analytically minded.
• Open-mindedness.
• Ability to translate business requirements into tangible solutions.
• Listens and understands customers’ requirements.
• Delivers outstanding customer and project service.
• Works collaboratively with others.
• Manages risk.
• Displays sound judgement, makes effective, timely decisions.
• Dependable, takes personal responsibility.
• Open, trustworthy and trusting.
• Commercial awareness.
• Self-disciplined and able to manage own time and resources.
• Analyses market forces and makes appropriate decisions in response.
• Manages cost whilst maintaining profitability.
• Seeks opportunities to learn and develop.
• Able to advise and direct stakeholders.
• Ability to influence and win respect.

What we offer

• Competitive remuneration package.
• Company funded healthcare plan.
• Life assurance.
• Company pension.
• Hybrid working (minimum 4 days office attendance).
• 2 days per annum paid volunteer days.
• Modern working environment and friendly atmosphere.
• Knowledge sharing (working with experienced professionals).
• Autonomy and trust in decision making.
• Office in a central location.
• Regular team building and office events.
• Career development.
• Charitable organisation.