Service Desk Analyst - ITIL-Driven Support & CX in Poole

Service Desk Analyst - ITIL-Driven Support & CX in Poole

Poole Full-Time On-site
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Unicard Limited in Poole is seeking a Service Desk Analyst to monitor service performance, coordinate with cross-functional teams and report on service delivery. You will apply ITIL best practices for service transitions, onboarding and stakeholder engagement, with a proactive approach to risk mitigation and a strong eye for detail.

You may be required to travel to all Unicard office locations as needed. The role emphasizes analytical thinking and a commitment to delivering high-quality customer

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Contact Details:

Unicard Limited Recruitment Team