As the Service Desk Analyst, you will play a key role in working with the Service Manager to ensure the customer service provision is managed with quality and effectiveness, while also taking ownership of key office operations.The successful candidate will play a central role in ensuring smooth service operations and a well-functioning, efficient office environment. We anticipate that following the initial office move the role will be split 95% service, 5% facilities.
Full time - closing date 31/10/2026 - East Kilbride / Glasgow
This role requires strong analytical skills, attention to detail and a proactive approach to identifying and mitigating risks, ensuring a reliable and high-quality service experience across our bespoke solutions. Willingness to learn and deliver with quality is a key factor for this role.
The role will be based in East Kilbride / Glasgow. However, you will be required to travel to all Unicard office locations as and when required.
The candidate must be able to demonstrate a long-term right to work in the UK for this role.
#J-18808-Ljbffr
