Senior Account Manager

This position is being managed directly by our internal recruitment team. We kindly ask that recruitment agencies and third-party recruiters refrain from contacting us regarding this role.

Position Summary: The Sr. Account Manager will be responsible for managing client relationships with Unical. A primary objective will be to promote and sell inventoried aviation parts and sourcing and selling aviation parts not in inventory to satisfy customer request for quote (RFQ). Strategic sourcing and pricing is a key component to the success of this position. This position will provide exceptional service, understand client needs, and identify opportunities for business expansion in order to grow the company's presence within the aerospace industry. This role requires a deep understanding of the aviation industry, attention to detail, technical knowledge, and the ability to work well in a fast-paced environment.

Duties & Responsibilities:

• Maintaining and developing relationships with existing customers in person, via telephone, and emails.
• Understand the unique needs, goals, and challenges of each client.
• Act as the main point of contact between the company and clients, ensuring open communication.
• Gain a clear understanding of customers’ businesses and requirements in order to upsell and cross-sell products or services to existing clients.
• Work on business development of potential customers.
• Collaborate with internal teams to develop tailored solutions that meet client requirements.
• Research and gather market and customer information; learn about the market, products, service, and competitors.
• Provide clients with insights and recommendations based on industry knowledge.
• Negotiate terms of an agreement and closing sales.
• Ensure timely delivery of products or services to clients.
• May represent the organization at trade exhibitions, events, and demonstrations.
• Work as a liaison with suppliers to check the progress of existing orders and obtain good pricing through bargaining/negotiating on price and costs, delivery, and specifications.
• Develop and achieve sales budget targets with leadership.
• Review monthly sales performance, able to aim and meet or exceed yearly targets.
• Able to make accurate, rapid cost calculations, and provide customers with competitive quotations.
• Attend team meetings and share best practices with colleagues, supporting the team and helping each other when needed.
• Track products through delivery on time and meeting deadlines.
• Other duties as assigned.

Required Qualifications:

• Experience in a sales aviation component environment.
• Must have a basic understanding of aircraft airframe and engine technologies and its operations.
• Must be able to prepare and facilitate presentations to customers.
• Must be available to conduct in-person customer visits as needed.
• Skills in MS Excel, MS Word, and MS PowerPoint.
• Requires good oral and written communication skills, organisation, and time-management skills.
• Self-motivated and ability to build collaborative relationships in a team/department and customer/client environment.
• Must be able to work extended hours when necessary to meet critical deadlines.
• Good business acumen and good judgment.
• Ability to multi-task and work under pressure with accuracy.

Preferred Qualifications:

• Bachelor's degree or equivalent experience.
• Quantum experience.

Travel: Some travel may be required with notice.

Language: Ability to read, write, speak, and understand English.

Physical Demands: Ability to sit for extended periods of time working with a computer. Must be able to lift up to 30 lbs. on occasions. Carrying, walking, pushing, climbing, reaching.

Working Conditions: This job operates in an administrative office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.