Sr. Account Manager in Dorking, Surrey

This position is being managed directly by our internal recruitment team. We kindly ask that recruitment agencies and third-party recruiters refrain from contacting us regarding this role.

Position Summary: The Sr. Account Manager will be responsible for managing and developing client relationships throughout the EMEA region. A primary objective will be to promote and sell inventoried rotable and consumable (C&E) material, and potentially sourcing parts to backfill and/or sell to satisfy customer request for quote (RFQ). Strategic sourcing and pricing are a key component to the success of this position. This position will provide exceptional service, understand client needs and identify opportunities for business expansion to grow the company's presence within the region. This role requires a strong familiarity with any of the various Airbus (A320F, A330, A3450, A350, A380) and Boeing (B737NG, B767, B777, B787) airframe platforms; technical knowledge of the associated powerplant would also be highly advantageous but not essential, ability to work well in a demanding environment.

Duties & Responsibilities:

• Maintaining and developing relationships with existing customers in person, via telephone and email.
• Understand the unique needs, goals, and challenges of each client.
• Act as the main point of contact between the company and clients, ensuring open frequent and transparent communication.
• Gain a clear understanding of customers’ business requirements in order to upsell, cross-sell products or services to existing and new clients.
• Work on business development of potential customers.
• Collaborate with internal teams to develop tailored solutions that meet client requirements.
• Research and gather market and customer information; learn about the market, products, service, and competitors.
• Provide clients with insights and recommendations based on industry knowledge.
• Negotiate terms of an agreement and closing sales.
• Ensure timely delivery of products or services to clients.
• May represent the organization at trade exhibitions, events, and demonstrations.
• Work as a liaison with suppliers to check the progress of existing orders & obtaining good pricing through bargaining and negotiation, service delivery to specification.
• Proactively develop and achieve sales budget targets through strong leadership and drive.
• Review monthly sales performance, able to aim, meet or exceed yearly targets.
• Able to make accurate, rapid cost calculations and provide customers with competitive quotations.
• Attending team meetings and share best practice with colleagues, supporting the team and helping each other when needed.
• Track products through delivery on time and meeting deadlines.
• Other duties as assigned.

Required Qualifications:

• At least 5 years prior experience in sales in an aviation component sales and trading environment.
• Must have a good basic understanding of the various Airbus and Boeing aircraft/airframe platform, plus associated engine types.
• Must be able to prepare and facilitate presentations to customers.
• Must be willing and available to conduct in-person customer visits as needed.
• Proficient in Outlook email, MS Excel, MS Word, and MS PowerPoint.
• Prior experience and understanding of Quantum our Inventory Management System (IMS) would be very beneficial but not essential; onsite support and training will be provided by the team.
• Requires good oral and written communication skills, organisation, time-management skills.
• Self-motivated and ability to build collaborative relationships in a team/department and customer/client environment.
• Must be able to work extended hours when necessary to meet critical deadlines.
• Good business acumen and good judgment.
• Ability to multi-task and work under pressure with accuracy.

Preferred Qualifications:

• Bachelor's degree or equivalent experience.

Travel: Business travel, when necessary, in seeing and developing clients, attending trade events/conferences.

Language: Ability to read, write, speak, and understand English.

Physical Demands: Ability to sit for long periods of time working with a computer.

Working Conditions: This job operates in an administrative office setting. This role routinely uses standard office equipment, such as computers, phones, photocopiers and filing cabinets.

Unical Aviation is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex including sexual orientation and gender identity, national origin, age, disability, protected Veteran status, or any other characteristic protected by UK Employment law.