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For Companies At a Glance
- Tasks: Manage client accounts, ensuring excellent service and identifying growth opportunities.
- Company: Dynamic manufacturing company with a supportive and collaborative culture.
- Benefits: Competitive salary, free parking, 23 days holiday, and health cash plan.
- Why this job: Join a fast-paced environment and make a real impact on client relationships.
- Qualifications: Experience in B2B sales and strong communication skills required.
- Other info: Enjoy regular social events and training opportunities for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
About the Role
As an Internal Account Manager, you will be responsible for managing a portfolio of existing client accounts, ensuring excellent customer service, identifying opportunities for growth, and supporting the Key Account Managers. You will act as a key point of contact for clients, ensuring orders are processed smoothly and client needs are met. The role combines client relationship management, sales support and account development within a fast-paced manufacturing environment.
Key Responsibilities
- Manage and maintain relationships with a portfolio of existing clients
- Act as the primary contact for client enquiries, orders and support
- Ensure high levels of customer satisfaction and service delivery
- Maintain regular contact with clients to understand their needs and requirements
- Identify opportunities to grow existing accounts
- Support the Key Account Managers in developing strategic accounts
- Monitor account performance and sales activity
- Process and manage client orders from enquiry through to delivery
- Liaise with production, planning and logistics teams to ensure on-time delivery
- Provide accurate updates to customers regarding order status
- Maintain accurate records within CRM and internal systems
About You
You will be:
- Experienced in a manufacturing, engineering or industrial sector
- Experienced in B2B sales
- Proactive and self-motivated
- Strong attention to detail
- Able to work well within a team environment
- Comfortable working in a fast-paced environment
Experience and Skills
- Strong relationship building and communication skills
- Excellent organisational and time management skills
- Commercial awareness and the ability to identify sales opportunities
- Good problem solving ability and customer-focused mindset
- Confident using CRM systems and Microsoft Office
What we offer you
- Competitive salary + benefits package
- Free onsite parking
- Supportive and collaborative working environment
- Non-corporate working environment
- Starting 23 days annual holiday (plus bank holidays) (increasing on length of service)
- Additional "Unibox" bank holiday on the last working day of the year before Christmas
- Christmas shut down
- Regular social events
- Employee Assistance Programme (EAP)
- Health cash plan for those everyday medical expenses (after passing probation)
- Referral bonus scheme for employees who successfully introduce a new starter (t&c's apply)
- Training opportunities for personal and professional development
Internal Account Manager Sales & Marketing · Manchester employer: Unibox Aluminium Ltd.
Contact Detail:
Unibox Aluminium Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Account Manager Sales & Marketing · Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the manufacturing and B2B sales sectors. Attend industry events or join relevant online groups to meet potential employers and get insider info on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their products and services, and think about how you can contribute to their growth. This will show you're genuinely interested and ready to hit the ground running!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to remind them why you’re the perfect fit for the Internal Account Manager role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Plus, it’s super easy to navigate!
We think you need these skills to ace Internal Account Manager Sales & Marketing · Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Internal Account Manager. Highlight your experience in managing client relationships and any relevant B2B sales experience. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're the perfect fit for this role. Don’t forget to mention your proactive approach and how you’ve successfully supported account managers in the past.
Showcase Your Skills: In your application, make sure to highlight your strong organisational skills and attention to detail. We love candidates who can juggle multiple tasks while keeping customer satisfaction at the forefront. Let us know how you've done this before!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Unibox Aluminium Ltd.
✨Know Your Clients
Before the interview, research the company’s existing client portfolio. Understand their key clients and the industries they operate in. This will help you demonstrate your knowledge of client relationship management and show that you're proactive about understanding their needs.
✨Showcase Your Sales Skills
Prepare specific examples from your past experience where you've successfully identified growth opportunities or improved client satisfaction. Be ready to discuss how you can apply these skills in a fast-paced manufacturing environment, as this is crucial for the role.
✨Master the CRM Systems
Familiarise yourself with common CRM systems and be prepared to discuss your experience with them. If you’ve used any specific tools in previous roles, mention them and explain how they helped you manage client relationships effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to client management and account development. This shows your genuine interest in the role and helps you understand how you can contribute to their success.