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For Companies At a Glance
- Tasks: Engage customers, sell automotive parts, and provide top-notch service in a dynamic environment.
- Company: Join Bumper to Bumper, a leading name in the automotive aftermarket industry.
- Benefits: Enjoy competitive pay, comprehensive benefits, and employee discounts on products.
- Why this job: Be part of a team that values customer service and offers career growth opportunities.
- Qualifications: Must have at least 1 year of experience in the automotive aftermarket parts industry.
- Other info: Work in a vibrant atmosphere with a commitment to quality and innovation.
The predicted salary is between 13 - 22 ÂŁ per hour.
We are looking for someone seeking exciting new opportunities as Counter Sales Representative for our thriving team in Port Kells, BC. The successful person will be an energetic, customer focused, self-starter who has experience in the automotive aftermarket parts industry.
What we can offer you:
- A competitive salary.
- Comprehensive benefits and employee assistance program accessible.
- A generous employer contribution to the pension plan.
- Complete insurance coverage.
- Employee discounts on automotive products.
- Career development opportunities.
- Work in a dynamic work environment you’ll be able to expand your skills.
Your Daily Contribution & Impact:
- Greet all customers (in person or over the phone) with a positive, engaging and welcoming attitude.
- Sell and support a diversified line of products via phone, fax, email and over-the-counter, promoting Private Brands and eCommerce channels whenever possible.
- Deliver a high level of customer service and support promotions and upselling opportunities.
- Handle customer transactions including sales, returns, and defectives in a timely manner.
- Ensure customers’ parts orders are accurately filled and delivered in a timely and efficient manner.
- Reconcile their transaction history and drawer at the conclusion of each shift.
- Operate the store point of sale system (PartsWatch), internet and paper catalogue to search for parts and customer accounts, and to invoice and pull orders.
- Assist with merchandising activities, maintaining standards of appearance, coordinate and cooperate with team members in the execution of plan-o-grams, overall product presentation, inventory management, signage, and various product initiatives to enhance the customer experience and maximize inventory turns.
- Follow all policies and standard operating procedures related to cash, credit, check, refund, and return policies.
- Work with the management team to react to customer service issues, customer complaints, and/or business opportunities.
- Contribute proactively to improvements in branch sales and profitability.
- Adhere to inventory control programs, in-stock standards and all operating procedures.
- Effectively communicate with all store and support center team members, management, and customers.
- Carry out other store support-related duties including but not limited to supporting the warehouse functions and delivery/pickup of product as required.
- Maintain the “Never Say No” attitude/mantra and be the Ambassador for the Bumper to Bumper Brand.
- Assist other team members when required.
Expertise & Essential Skills:
- Automotive Parts experience in the automotive aftermarket (Jobber) parts industry (min 1 year).
- Location: 19414 96th Avenue, Surrey, BC, V4N 4C2.
- Salary: $17.85 per hour.
Counter Sales Representatives employer: Uni-Select Inc.
Contact Detail:
Uni-Select Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Sales Representatives
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bumper to Bumper. Understand their values and what they stand for in the automotive industry. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about engaging with customers, think of examples from your past experiences where you’ve gone above and beyond. Be ready to share these stories during your chat!
✨Tip Number 3
Show off your automotive knowledge! Brush up on your understanding of aftermarket parts and be prepared to discuss how you can contribute to the team. This will demonstrate your passion and expertise in the field.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our thriving team at Bumper to Bumper!
We think you need these skills to ace Counter Sales Representatives
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the automotive industry shine through! We want to see that you're not just looking for a job, but that you're excited about joining our team and helping customers with their automotive needs.
Tailor Your Experience: Make sure to highlight your relevant experience in the automotive aftermarket parts industry. We love seeing how your background aligns with what we do, so don’t be shy about showcasing your skills and achievements!
Be Customer-Focused: Since customer service is key for us, emphasise any past roles where you’ve provided excellent service. Share specific examples of how you’ve gone above and beyond to help customers, as this will resonate well with our values.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and it helps us keep track of all applications in one place. Plus, you’ll get to see more about what we’re all about!
How to prepare for a job interview at Uni-Select Inc.
✨Know Your Automotive Parts
Brush up on your knowledge of automotive aftermarket parts. Familiarise yourself with common products and brands, as well as the specific offerings of Bumper to Bumper. This will help you answer questions confidently and show your passion for the industry.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about times when you resolved issues or went above and beyond for a customer. This is crucial for a Counter Sales Representative, so make sure to highlight your ability to engage positively with customers.
✨Practice Your Sales Techniques
Since upselling and promoting products is part of the job, practice your sales pitch. Be ready to discuss how you would approach selling a product over the counter or via phone. Demonstrating your sales skills can set you apart from other candidates.
✨Embrace the 'Never Say No' Attitude
Familiarise yourself with the company's mantra of 'Never Say No'. Think of ways you can embody this attitude during the interview. Show that you're proactive and willing to find solutions for customers, which aligns perfectly with the company’s values.
