Account Manager

Account Manager – Up to £55k Commission Bonus – Remote (North of England & client visits expected) A fast-growing SaaS provider for critical infrastructure is expanding its team. In this position you will play a key role in establishing and shaping the Account Management function. What You\’ll Do Build trusted, long-term partnerships with key customers by gaining a deep understanding of their objectives and challenges. Lead structured customer review sessions to ensure clients are realizing full value from the platform. Proactively uncover and execute expansion opportunities, including upsell and cross-sell, through strategic account planning. Oversee renewals and reduce churn by identifying potential risks early and resolving customer issues promptly. About You 3 years of account management experience with a proven background in either highways, traffic management, commercial landscaping or similar background. Demonstrated success in managing high-value or strategic accounts, improving retention, and generating revenue growth. Strong business acumen, with hands-on experience driving upsell, cross-sell, and managing renewals. What’s on Offer Salary: Up to £55k commission bonus Benefits: Comprehensive package Location: Remote (North of England & client visits expected) For more information and a confidential discussion, please get in touch.41bf1e1f-b16b-4260-a40a-17c77a06fd15