Account Manager

Account Manager – Up to £55k + Commission Bonus – Remote (North of England & client visits expected)

A fast‑growing SaaS provider for critical infrastructure is expanding its team. In this position you will play a key role in establishing and shaping the Account Management function.

What You’ll Do

• Build trusted, long‑term partnerships with key customers by gaining a deep understanding of their objectives and challenges.
• Lead structured customer review sessions to ensure clients are realizing full value from the platform.
• Proactively uncover and execute expansion opportunities, including upsell and cross‑sell, through strategic account planning.
• Oversee renewals and reduce churn by identifying potential risks early and resolving customer issues promptly.

About You

• 3+ years of account management experience with a proven background in highways, traffic management, commercial landscaping or a similar industry.
• Demonstrated success in managing high‑value or strategic accounts, improving retention, and generating revenue growth.
• Strong business acumen, with hands‑on experience driving upsell, cross‑sell, and managing renewals.

What’s on Offer

• Salary: Up to £55k + commission bonus
• Location: Remote (North of England & client visits expected)

For more information and a confidential discussion, please get in touch.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

IT Services and IT Consulting