Undisclosed is seeking a senior Service Management architect to lead the design and transformation of Service Desk and End User Support across a complex multi-supplier banking environment.
The role requires defining operating models, support architectures, governance, and data flows across ServiceNow, CMDB, IAM, and cloud environments to improve resilience, user experience, and observability. Strong stakeholder management and experience in financial services are preferred.
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Senior Service Desk Architect - SIAM & ITSM Transformation in Sheffield employer: Undisclosed
Join a leading telecommunications organisation that values innovation and creativity, offering a dynamic work culture where your project management skills can shine. With a focus on employee growth and development, you'll have access to exciting brand and event projects in a hybrid working environment in London, allowing for a perfect balance between collaboration and flexibility. This role not only provides competitive compensation but also the opportunity to work alongside talented professionals in a fast-paced setting, making it an excellent choice for those seeking meaningful and rewarding employment.
