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- Tasks: Lead the design and delivery of an AI-enabled helpdesk platform while coding and collaborating with a dynamic team.
- Company: Join a forward-thinking company focused on innovative tech solutions in a hybrid work environment.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional growth.
- Other info: Be part of an agile team driving innovation in a regulated industry.
- Why this job: Make a real impact by developing cutting-edge technology that transforms internal processes.
- Qualifications: Experience in full-stack development with skills in Python, Node.js, or Java required.
The predicted salary is between 60000 - 80000 ÂŁ per year.
Duration: contract to run until 30/11/2026
Location: Sheffield, Hybrid 3 days per week onsite
Our Client is seeking an experienced Full Stack Engineer – Tech & Delivery Lead to lead the design, build, and delivery of an end‑to‑end internal AI‑enabled helpdesk and workflow automation platform. This role combines hands‑on full‑stack engineering with technical leadership and delivery accountability, owning solutions across web UI, backend services, APIs, AI/agent orchestration, and enterprise integrations. The successful candidate will lead technical delivery within an agile team, ensuring solutions meet our client’s standards for security, resilience, scalability, and compliance, while delivering tangible business outcomes.
- Act as the technical lead for the platform, defining end‑to‑end solution design across frontend, backend, APIs, and AI/agent workflows.
- Make architectural decisions aligned to our client’s technology standards, cloud strategy, and engineering best practices.
- Ensure non‑functional requirements are met, including security, performance, observability, and resilience.
- Design and build user‑facing applications for employees, support agents, and administrators.
- Develop frontend, backend, and API layers supporting chat, ticket submission, case management, status tracking, and escalation.
- Build and enhance AI/LLM‑powered agent workflows to automate repetitive IT helpdesk tasks (e.g. password resets, account unlocks, access requests, knowledge‑based troubleshooting).
- Own delivery from discovery and design through development, testing, and deployment.
- Drive agile delivery rhythms (sprint planning, backlog refinement, demos, retrospectives).
- Proactively manage delivery risks, dependencies, and technical debt.
- Ensure adherence to our client’s governance, security, and risk management requirements.
- Communicate progress, risks, and technical decisions clearly to both technical and non‑technical stakeholders.
Strong hands‑on full‑stack engineering experience with modern frontend and backend frameworks.
- Proficiency in Python, Node.js, or Java, and experience building production‑grade APIs and services.
- Demonstrated experience leading technical delivery in an agile environment.
- Experience designing and building REST APIs, workflow engines, and enterprise web applications.
- Working knowledge of LLM APIs, prompt engineering, agent/tool‑calling patterns, and responsible AI implementation.
- Solid understanding of security fundamentals including authentication, authorisation, secure coding, and auditability.
- Experience integrating with ServiceNow, Jira, Zendesk, or similar ITSM platforms.
- Experience with collaboration tools such as Microsoft Teams or Slack integrations.
- Background in building internal employee tools or enterprise support platforms.
- Experience operating in financial services or similarly regulated industries.
- Familiarity with DevOps practices, CI/CD pipelines, and cloud‑native architectures.
- Exposure to AI‑driven automation at enterprise scale within a global financial institution.
Full Stack Developer (remote or hybrid) in Sheffield employer: Undisclosed
Contact Detail:
Undisclosed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full Stack Developer (remote or hybrid) in Sheffield
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech world, especially those who work in companies you're interested in. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your projects, especially those involving full-stack development and AI integrations. This gives potential employers a taste of what you can do beyond your CV.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios related to full-stack engineering. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Full Stack Developer (remote or hybrid) in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Full Stack Engineer role. Highlight your hands-on engineering experience, especially with Python, Node.js, or Java, and any relevant projects that showcase your ability to lead technical delivery.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of your experience in agile environments and how you've successfully delivered projects that align with our client's needs.
Showcase Your Technical Skills: In your application, don't forget to mention your proficiency in building REST APIs and your understanding of security fundamentals. We want to see how you can contribute to our AI-enabled helpdesk platform!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Undisclosed
✨Know Your Tech Stack
Make sure you’re well-versed in the technologies mentioned in the job description, like Python, Node.js, and Java. Brush up on your knowledge of modern frontend and backend frameworks, as well as REST APIs. Being able to discuss your experience with these tools confidently will show that you're a strong fit for the role.
✨Showcase Your Leadership Skills
Since this role involves technical leadership, be prepared to share examples of how you've led projects or teams in an agile environment. Discuss specific challenges you faced and how you overcame them, especially in terms of delivery accountability and managing technical debt.
✨Understand the Business Context
Familiarise yourself with the client’s industry, particularly if it’s financial services or a regulated sector. Be ready to discuss how your technical decisions can drive tangible business outcomes and ensure compliance with governance and security standards.
✨Communicate Clearly
Practice explaining complex technical concepts in simple terms, as you'll need to communicate with both technical and non-technical stakeholders. Prepare to discuss how you would keep everyone informed about progress, risks, and decisions throughout the project lifecycle.