At a Glance
- Tasks: Lead the transition of services from project delivery to operational support.
- Company: Dynamic enterprise focused on innovative service management.
- Benefits: Competitive daily rate, flexible working arrangements, and professional growth opportunities.
- Other info: Contract role until November 2026 with potential for career advancement.
- Why this job: Make a real impact by ensuring smooth service transitions in a fast-paced environment.
- Qualifications: Experience in service transition management and strong communication skills.
The predicted salary is between 70000 - 90000 £ per year.
Duration: contract to run until 30/11/2026
Rate: up to £538.38 p/d Umbrella inside IR35
As an experienced Service Transition Manager, you will be responsible for the service design and transition process that supports Product/Application Transition from Programme delivery into BAU Service Support/operations at an enterprise level.
Primary Responsibilities
- Responsible for ensuring that the impact of every element of the life cycle of developmental change is considered, from the time a project is confirmed to its eventual deployment, involving co-ordination of the processes of operational level acceptance, transition planning, support requirements definition, configuration and change management, performance and risk evaluation, test management, release, deployment, early life support and release review.
- Facilitate the transition of all aspects of service change deriving from a programme of projects, from the stage where a project is owned fully by a project team, through transition, to service management, where business-as-usual support services are delivered by the support groups.
- Work closely with the projects teams, service owner and service delivery manager, the first line and second line support managers and SME teams, change management and the infrastructure teams.
- Responsible for gathering and articulating service requirements.
- Review and validate project deliverables, ensuring they meet the minimum quality standards for service operations and be robust when they fall short.
- Champion agile ways of working, growing and promoting IT service management best practices.
- Ensure alignment to Application and Security control standards whilst working closely with engineering, ensuring maintenance of documentation.
Service Transition Manager employer: Undisclosed
As a Service Transition Manager, you will thrive in a dynamic and supportive environment that prioritises employee growth and development. Our company fosters a collaborative work culture where innovative ideas are encouraged, and you will have access to ongoing training and professional advancement opportunities. Located in a vibrant area, we offer competitive rates and a commitment to work-life balance, making us an excellent employer for those seeking meaningful and rewarding employment.
