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- Tasks: Lead and oversee Pensions Operations, driving strategic plans and operational improvements.
- Company: Join a dynamic team focused on delivering excellence in the Pensions sector.
- Benefits: Enjoy competitive salary, flexible working with 3 days on-site, and opportunities for professional growth.
- Why this job: Be part of a culture that values continuous improvement and excellent customer service.
- Qualifications: Extensive knowledge of Pensions operations and strong leadership skills required.
- Other info: Ideal for proactive individuals ready to make an impact in a regulated environment.
The predicted salary is between 48000 - 72000 £ per year.
Our client is currently searching for a Senior Operations Manager to join their team within their Pensions space. This role has the responsibility and oversight for the Pensions Operations function consisting of a range of operational teams that own the operational processes which support our clients' Pensions product.
Responsibilities:
- Provide oversight of the Pensions Operations function, overall responsibility for the leadership, strategic direction and operating results of the Pensions Operations teams.
- Lead and drive strategic plans, change initiatives and operational improvements for sustained excellence.
- Build and lead the management team within the pensions function whilst developing a culture within the team that supports continuous service improvement.
- Manage operational efficiency, including FTE budgeting, key metrics analysis and process automation.
- Develop relationships with internal and external stakeholders to ensure smooth operations and decision-making.
- Lead the Pensions Operations teams in delivering excellent customer service and ensuring adherence to regulatory principles.
- Maintain the first line of defence by operating risk controls assigned to the individual.
- Build and maintain up to date knowledge of pensions and tax regulations and ensure that this is filtered across the team.
Knowledge / Experience Required:
- Extensive knowledge of Pensions operations and the Pension industry more broadly.
- Deep knowledge and understanding of relevant regulatory, compliance and control requirements, including CASS, in order to manage Regulatory, Financial and Reputational risk.
- Strong people management / leadership skills – track record of leading and developing high performing operational teams.
- Pro-active and responsive in assessing operational needs and developing solutions to meet these needs.
- Ability to analyse / translate regulatory information and deliver / embed this into operational processes and future plans.
- Management of complex processes in a regulated environment.
- Strong stakeholder engagement and management skills.
If you are interested in this position, please do not hesitate to apply. Please note that in the event of a high volume of applications, we will only be able to reach out to successful applicants in the first instance.
Senior Operations Manager - Pensions employer: Undisclosed
Contact Detail:
Undisclosed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Operations Manager - Pensions
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in the pensions industry. This will not only help you understand the role better but also demonstrate your commitment to staying updated, which is crucial for a Senior Operations Manager.
✨Tip Number 2
Network with professionals in the pensions sector. Attend industry events or join relevant online forums to connect with others. Building relationships can provide insights into the company culture and operational challenges they face.
✨Tip Number 3
Prepare to discuss your leadership style and experiences in managing high-performing teams. Be ready to share specific examples of how you've driven operational improvements and fostered a culture of continuous service enhancement.
✨Tip Number 4
Research the company’s current operations and any recent changes in their pension products. Understanding their strategic direction will allow you to tailor your discussions and show how you can contribute to their goals.
We think you need these skills to ace Senior Operations Manager - Pensions
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your extensive knowledge of pensions operations and relevant regulatory requirements. Use specific examples from your past experience that demonstrate your leadership skills and ability to manage high-performing teams.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the pensions industry and detail how your background aligns with the responsibilities outlined in the job description. Mention your experience in driving strategic plans and operational improvements.
Highlight Stakeholder Engagement: Emphasise your strong stakeholder engagement skills in both your CV and cover letter. Provide examples of how you've successfully built relationships with internal and external stakeholders to ensure smooth operations.
Showcase Problem-Solving Skills: Demonstrate your proactive approach to assessing operational needs and developing solutions. Include specific instances where you have managed complex processes in a regulated environment and how you ensured compliance with regulatory principles.
How to prepare for a job interview at Undisclosed
✨Showcase Your Pensions Knowledge
Make sure to brush up on your knowledge of pensions operations and the regulatory landscape. Be prepared to discuss specific regulations like CASS and how they impact operational processes.
✨Demonstrate Leadership Skills
Highlight your experience in leading high-performing teams. Share examples of how you've developed team culture and driven operational improvements in previous roles.
✨Prepare for Stakeholder Engagement
Think about your past experiences with stakeholder management. Be ready to discuss how you've built relationships with both internal and external stakeholders to ensure smooth operations.
✨Discuss Operational Efficiency
Be prepared to talk about your approach to managing operational efficiency, including budgeting and process automation. Use specific metrics or examples to illustrate your success in these areas.
