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- Tasks: Lead and oversee Pensions Operations, driving strategic plans and operational improvements.
- Company: Join a dynamic team focused on delivering excellence in the Pensions sector.
- Benefits: Enjoy competitive salary, flexible working, and opportunities for professional growth.
- Why this job: Make an impact in a vital industry while developing your leadership skills in a supportive culture.
- Qualifications: Extensive knowledge of Pensions operations and strong people management skills required.
- Other info: Position based in Leeds, with 3 days a week on-site.
The predicted salary is between 48000 - 72000 £ per year.
Our client is currently searching for a Senior Operations Manager to join their team within their Pensions space. This role has the responsibility and oversight for the Pensions Operations function consisting of a range of operational teams that own the operational processes which support our clients' Pensions product.
Responsibilities:
- Provide oversight of the Pensions Operations function, overall responsibility for the leadership, strategic direction and operating results of the Pensions Operations teams.
- Lead and drive strategic plans, change initiatives and operational improvements for sustained excellence.
- Build and lead the management team within the pensions function whilst developing a culture within the team that supports continuous service improvement.
- Manage operational efficiency, including FTE budgeting, key metrics analysis and process automation.
- Develop relationships with internal and external stakeholders to ensure smooth operations and decision-making.
- Lead the Pensions Operations teams in delivering excellent customer service and ensuring adherence to regulatory principles.
- Maintain the first line of defence by operating risk controls assigned to the individual.
- Build and maintain up to date knowledge of pensions and tax regulations and ensure that this is filtered across the team.
Knowledge / Experience Required:
- Extensive knowledge of Pensions operations and the Pension industry more broadly.
- Deep knowledge and understanding of relevant regulatory, compliance and control requirements, including CASS, in order to manage Regulatory, Financial and Reputational risk.
- Strong people management / leadership skills – track record of leading and developing high performing operational teams.
- Pro-active and responsive in assessing operational needs and developing solutions to meet these needs.
- Ability to analyse / translate regulatory information and deliver / embed this into operational processes and future plans.
- Management of complex processes in a regulated environment.
- Strong stakeholder engagement and management skills.
If you are interested in this position, please do not hesitate to apply. Please note that in the event of a high volume of applications, we will only be able to reach out to successful applicants in the first instance.
Senior Operations Manager - Pensions employer: Undisclosed
Contact Detail:
Undisclosed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Operations Manager - Pensions
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in the pensions industry. This will not only help you understand the role better but also demonstrate your commitment and knowledge during any discussions with us.
✨Tip Number 2
Network with professionals in the pensions sector. Attend industry events or join relevant online forums to connect with others. This can provide valuable insights and potentially lead to referrals that could enhance your application.
✨Tip Number 3
Prepare to discuss your leadership style and experiences in managing operational teams. We value strong people management skills, so think of specific examples where you've successfully led a team through change or improvement.
✨Tip Number 4
Showcase your analytical skills by being ready to discuss how you've previously translated regulatory information into actionable operational processes. This will highlight your ability to manage complex processes in a regulated environment, which is crucial for this role.
We think you need these skills to ace Senior Operations Manager - Pensions
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your extensive knowledge of pensions operations and relevant regulatory requirements. Use specific examples from your past experience that demonstrate your leadership skills and ability to manage high-performing teams.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the pensions industry and detail how your background aligns with the responsibilities outlined in the job description. Mention your experience in driving strategic plans and operational improvements.
Highlight Stakeholder Engagement: Emphasise your strong stakeholder engagement skills in both your CV and cover letter. Provide examples of how you've successfully built relationships with internal and external stakeholders to ensure smooth operations.
Showcase Problem-Solving Skills: Demonstrate your proactive approach to assessing operational needs and developing solutions. Include specific instances where you have managed complex processes in a regulated environment and how you ensured compliance with regulatory principles.
How to prepare for a job interview at Undisclosed
✨Showcase Your Leadership Skills
As a Senior Operations Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on your approach to developing high-performing operational teams and fostering a culture of continuous improvement.
✨Understand Regulatory Requirements
Given the importance of compliance in the pensions industry, make sure you brush up on relevant regulations such as CASS. Be ready to discuss how you've managed regulatory risks in previous roles and how you would ensure adherence to these principles in this position.
✨Prepare for Stakeholder Engagement
Strong stakeholder management is crucial for this role. Think about your experiences in building relationships with both internal and external stakeholders. Be prepared to share specific examples of how you've navigated complex stakeholder dynamics to achieve operational success.
✨Demonstrate Operational Efficiency Mindset
The role requires a focus on operational efficiency and process automation. Come equipped with ideas or past experiences where you've implemented changes that improved efficiency. Discuss how you analyse key metrics and use them to drive operational improvements.
