Administrator - Quality Assurance, Financial Services
Administrator - Quality Assurance, Financial Services
The location of the role is Newcastle (hybrid working).
The duration of the contract is 6 months.
The pay rate on offer is £20 per hour via Umbrella agency.
Key accountabilities of the role
- Supporting the maintenance of the operation’s Quality Management System and associated documentation and records.
- Maintaining controlled documents, procedures, governance logs and review schedules.
- Carrying out or supporting scheduled internal audits using established processes and templates.
- Completing defined governance and operational control checks and accurately recording outcomes.
- Gathering and reviewing supporting evidence, identifying gaps or exceptions and escalating these appropriately.
- Recording and tracking audit findings, corrective actions and improvement activities through to completion.
- Supporting document reviews, Root Cause Analysis and continuous improvement activities.
- Producing routine management information, reports and governance materials.
- Supporting preparation for internal and external audits and governance reviews.
- Building effective relationships with colleagues and stakeholders across the operation.
Key skills and experience
- Previous experience in administrative, operational support, quality, governance or similar role.
- Strong organizational skills and attention to detail.
- Experience maintaining accurate records, documentation or structured processes.
- Ability to follow established procedures, checklists and control requirements.
- Ability to review information, identify gaps or inconsistencies and escalated appropriately.
- Strong written and verbal communication skills.
- Ability to manage competing priorities and deadlines.
- Good working knowledge of Microsoft Excel and Word.
- A dependable and collaborative approach with accountability for producing accurate work.
- Experience working within a Quality Management System environment.
- Knowledge of ISO 9001 or ISO 9000 quality management principles.
- Internal audit or Quality Assurance experience.
- Document control experience.
- Governance or operational control-checking experience.
- Root Cause Analysis or continuous improvement experience.
- Reporting and data analysis experience.
- Experience working within a regulated operational environment.
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Quality & Compliance Coordinator in Newcastle upon Tyne employer: Undisclosed
Join a leading telecommunications organisation that values innovation and creativity, offering a dynamic work culture where your project management skills can shine. With a focus on employee growth and development, you'll have access to exciting brand and event projects in a hybrid working environment in London, allowing for a perfect balance between collaboration and flexibility. This role not only provides competitive compensation but also the opportunity to work alongside talented professionals in a fast-paced setting, making it an excellent choice for those seeking meaningful and rewarding employment.
