At a Glance
- Tasks: Support and maintain end-user computing environments, ensuring smooth operation of devices.
- Company: Join Experis, a global consultancy with a strong focus on technology and career growth.
- Benefits: Enjoy a competitive salary, pension scheme, medical cover, and generous holiday allowance.
- Other info: Be part of a growing team with exciting expansion plans and development opportunities.
- Why this job: Make a real difference by enhancing user experiences with cutting-edge technology.
- Qualifications: Technical support experience and a passion for problem-solving.
The predicted salary is between 38000 - 38000 £ per year.
Manchester (3-5 days on site per week)
£33,000-38,000 per annum
Candidates must be eligible for SC clearance.
We are actively looking to secure a Desktop Engineer to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development.
Job Purpose/The Role:
The Desktop Engineer is responsible for supporting and maintaining end-user computing environments. This role ensures that all user devices and workplace technology are operating effectively, providing reliable support to internal users and contributing to a positive user experience.
Key Responsibilities:
- Provide technical support for end-user devices, resolving issues and service requests in a timely manner.
- Install, configure, and maintain desktops, laptops, and associated equipment.
- Support users with day-to-day technical issues, both remotely and on-site.
- Manage user access and ensure systems are set up appropriately for business needs.
- Maintain and update device builds and configurations.
- Assist in the deployment of new devices and technologies.
- Troubleshoot hardware, software, and connectivity issues.
- Support the setup and maintenance of peripheral devices.
- Ensure systems are maintained in line with organisational standards and policies.
- Work with other IT teams to resolve issues and support wider technology initiatives.
- Maintain accurate records of work completed and issues resolved.
- Contribute to process improvements and documentation.
Benefits Include:
- Contributory pension scheme.
- Employee Assistance Program.
- Medical and Dental cover.
- 22 days holiday + bank holidays.
- Maternity Pay/Shared Parental leave and paternity leave.
- Sick pay.
Suitable Candidates should submit CVs in the first instance.
Desktop Engineer in Manchester employer: Undisclosed
Experis is an exceptional employer, offering a dynamic work environment in Manchester where Desktop Engineers can thrive. With a strong focus on employee growth and development, we provide extensive training opportunities and a supportive culture that values personal connections. Our competitive benefits package, including a contributory pension scheme and comprehensive health coverage, ensures that our team members feel valued and empowered to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Desktop Engineer in Manchester
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Undisclosed values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
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Create a personal project or case study relevant to the challenges Undisclosed might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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✨Direct Apply to Undisclosed
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We think you need these skills to ace Desktop Engineer in Manchester
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Undisclosed.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Undisclosed. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Undisclosed
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
