At a Glance
- Tasks: Support retail operations by ensuring smooth product setup and managing purchase orders.
- Company: Join a leading multinational high-street retailer in a dynamic environment.
- Benefits: Earn ÂŁ23-ÂŁ24 per hour with hybrid working options and valuable experience.
- Other info: Great opportunity for career growth and skill development in a fast-paced industry.
- Why this job: Be part of a team that drives change and enhances retail processes.
- Qualifications: Retail experience and strong problem-solving skills are preferred.
The predicted salary is between 46000 - 48000 ÂŁ per year.
The location of the role is Paddington, London (hybrid working).
The duration of the contract is 4 months.
The pay rate on offer is ÂŁ23 - ÂŁ24 per hour (via PAYE).
The client is a multinational high-street retailer.
Experience within a Retailer and using Netsuite or RITHUM Commerce Hub is preferred.
Role Summary
An outcome driven Operations Associate, delivering end to end process stability across product set up and PO management, inbound compliance, and query/SRNI (Stock Received Not Invoiced) resolution. Provide structure, controls, and cross functional alignment.
Key accountabilities of the role
- Brand hypercare: Ensure brands are onboarded correctly to our ways of working and processes.
- Work with Finance, Buying & Merchandising and Brands to ensure all billing follows expected route for first AW26 deliveries.
- Cross-functional integration & change delivery – drive structured problem-solving and ensure actions are delivered.
- PO and pricing validation controls: Identify whether discrepancies are system driven, training driven, or discipline driven. Recommend and implement improved validation controls to prevent SRNI issues.
- Data integrity controls: Diagnose root causes of recurring data issues (barcodes, manufacturer codes, pricing). Define “what good looks like” for product set up post integration.
- End-to-end Buyability and availability oversight: Map e2e process and establish a cross functional view of buyability blockers and systemic failure points.
- Query log reduction and process stabilisation: Diagnose why query lines remain high and where bottlenecks sit. Work with Buying & Merchandising and Ops to clear backlog. Recommend process or automation changes to prevent re-accumulation.
- SRNI process strengthening for transition: Ensure Buying & Merchandising team is fully equipped to manage SRNI during and after transition. Define transition process. Identify and close gaps in data, process or capability.
- Ad hoc business analyst support for integration project activities.
Key skills and experience
- Comfortable operating across functions and driving change.
- Understanding of retail product lifecycle (e.g. product setup, PO creation, inbound logistics etc.).
- Strong problem-solving skills, attention to detail and ability to map end-to-end processes.
- Self-starter. Ability to multitask, prioritise, and manage time effectively.
- Strong collaboration, communication and stakeholder management skills.
- Proficient in Microsoft Office tools, particularly comfortable using Microsoft Excel.
- Experience using Netsuite or RITHUM CommerceHub is a plus (not essential).
Operations Coordinator Retail in London employer: Undisclosed
Contact Detail:
Undisclosed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Coordinator Retail in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with operations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to operations and retail. Think about how your skills align with the role of Operations Coordinator and be ready to share specific examples from your past experiences.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, highlight situations where you’ve successfully tackled challenges in process management or data integrity. This will demonstrate your fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Operations Coordinator Retail in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Coordinator role. Highlight your experience in retail and any relevant skills, especially if you've worked with systems like Netsuite or RITHUM Commerce Hub. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that demonstrate your problem-solving skills and ability to work cross-functionally. We love seeing your personality come through!
Showcase Your Skills: In your application, make sure to highlight your strong collaboration and communication skills. We’re looking for someone who can drive change and manage stakeholders effectively, so give us examples of how you’ve done this in the past.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Undisclosed
✨Know Your Retail Basics
Make sure you brush up on your understanding of the retail product lifecycle. Familiarise yourself with key processes like product setup and PO management, as these will likely come up in conversation. Being able to speak confidently about these topics will show that you're ready to hit the ground running.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles, especially those related to process stability or data integrity. Think about specific situations where you identified issues and implemented solutions, as this will demonstrate your analytical skills and proactive approach.
✨Familiarise Yourself with Tools
If you have experience with Netsuite or RITHUM Commerce Hub, be ready to discuss it! Even if you haven't used them, showing a willingness to learn and adapt to new systems can set you apart. Consider researching these tools beforehand to understand their functionalities.
✨Practice Cross-Functional Communication
Since the role involves working across various teams, practice articulating how you would collaborate with different departments. Think of examples where you've successfully communicated with stakeholders or resolved conflicts, as this will highlight your teamwork and communication skills.