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- Tasks: Support operations in fashion retail, ensuring smooth product setup and order management.
- Company: Join a leading multinational high-street retailer with a vibrant culture.
- Benefits: Competitive pay of £23-£24 per hour, hybrid working, and valuable experience.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Be part of a dynamic team driving change in the fast-paced fashion industry.
- Qualifications: Retail experience preferred; strong problem-solving and collaboration skills essential.
The predicted salary is between 23 - 24 £ per hour.
The location of the role is Paddington, London (hybrid working).
The duration of the contract is 4 months.
The pay rate on offer is £23 - £24 per hour (via PAYE).
The client is a multinational high-street retailer.
Experience within a Retailer and using Netsuite or RITHUM Commerce Hub is preferred.
Role Summary
An outcome driven Operations Associate, delivering end to end process stability across product set up and PO management, inbound compliance, and query/SRNI (Stock Received Not Invoiced) resolution. Provide structure, controls, and cross functional alignment.
Key accountabilities of the role
- Brand hypercare: Ensure brands are onboarded correctly to our ways of working and processes.
- Work with Finance, Buying & Merchandising and Brands to ensure all billing follows expected route for first AW26 deliveries.
- Cross-functional integration & change delivery – drive structured problem-solving and ensure actions are delivered.
- PO and pricing validation controls: Identify whether discrepancies are system driven, training driven, or discipline driven. Recommend and implement improved validation controls to prevent SRNI issues.
- Data integrity controls: Diagnose root causes of recurring data issues (barcodes, manufacturer codes, pricing). Define “what good looks like” for product set up post integration.
- End-to-end Buyability and availability oversight: Map e2e process and establish a cross functional view of buyability blockers and systemic failure points.
- Query log reduction and process stabilisation: Diagnose why query lines remain high and where bottlenecks sit. Work with Buying & Merchandising and Ops to clear backlog. Recommend process or automation changes to prevent re-accumulation.
- SRNI process strengthening for transition: Ensure Buying & Merchandising team is fully equipped to manage SRNI during and after transition. Define transition process. Identify and close gaps in data, process or capability.
- Ad hoc business analyst support for integration project activities.
Key skills and experience
- Comfortable operating across functions and driving change.
- Understanding of retail product lifecycle (e.g. product setup, PO creation, inbound logistics etc.).
- Strong problem-solving skills, attention to detail and ability to map end-to-end processes.
- Self-starter. Ability to multitask, prioritise, and manage time effectively.
- Strong collaboration, communication and stakeholder management skills.
- Proficient in Microsoft Office tools, particularly comfortable using Microsoft Excel.
- Experience using Netsuite or RITHUM CommerceHub is a plus (not essential).
Operations Associate - Fashion Retail in London employer: Undisclosed
Contact Detail:
Undisclosed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Associate - Fashion Retail in London
✨Tip Number 1
Network like a pro! Reach out to people in the fashion retail industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by practising common questions related to operations and retail. Think about your past experiences and how they relate to the role. We want you to show off your problem-solving skills and attention to detail!
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications after a week or so. A quick email expressing your continued interest can keep you on their radar and shows you're proactive.
✨Tip Number 4
Check out our website for the latest job openings and apply directly there. We often have roles that might not be advertised elsewhere, and applying through us gives you a better chance of getting noticed!
We think you need these skills to ace Operations Associate - Fashion Retail in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Associate role. Highlight any relevant experience in retail and your familiarity with systems like Netsuite or RITHUM Commerce Hub. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention your problem-solving skills and ability to work cross-functionally, as these are key for us.
Showcase Your Attention to Detail: In the world of operations, attention to detail is crucial. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure their application is polished and professional.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Undisclosed
✨Know Your Retail Basics
Make sure you brush up on your understanding of the retail product lifecycle. Familiarise yourself with processes like product setup and PO creation, as these are crucial for the Operations Associate role. Being able to discuss these topics confidently will show that you're ready to hit the ground running.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully identified and resolved issues. Whether it's a data discrepancy or a process bottleneck, demonstrating your analytical skills will impress the interviewers and highlight your fit for the role.
✨Familiarise Yourself with Relevant Tools
If you have experience with Netsuite or RITHUM Commerce Hub, be ready to discuss it. If not, do some research on these platforms and understand their functionalities. This will show your willingness to learn and adapt, which is key in a fast-paced retail environment.
✨Emphasise Collaboration and Communication
Since this role involves working across various functions, be prepared to talk about your teamwork experiences. Highlight how you've effectively communicated with different stakeholders in the past, as strong collaboration skills are essential for success in this position.