At a Glance
- Tasks: Lead the creation of a new Retail Media function and drive revenue growth.
- Company: Join a leading UK wholesale and retail organisation with a dynamic culture.
- Benefits: Competitive salary, hybrid working, and opportunities for professional development.
- Other info: Opportunity to build a high-performing team and innovate in a fast-paced environment.
- Why this job: Shape a brand-new Retail Media strategy and make a significant impact.
- Qualifications: Experience in Retail Media and strong commercial acumen required.
The predicted salary is between 50000 - 70000 £ per year.
- The location of the role is
- London
(hybrid) .
The position is permanent .
- The salary on offer is
- £70,000
(open to discussion) .
This role is working for a leading UK wholesale and retail organisation .
Role Summary
We are currently looking to appoint a Head of Retail Media to establish and lead a brand-new Retail Media function, creating a commercially successful proposition that delivers incremental supplier-funded revenue across a large wholesale and retail estate.
This is a unique opportunity to build a Retail Media capability from the ground up, with responsibility for shaping the commercial strategy, delivering an initial proof of concept, developing supplier partnerships, and creating the operational foundations for a national rollout.
The successful candidate will lead the creation of a dedicated Retail Media team, own the commercial proposition, and play a key role in establishing a new revenue stream for the business.
- Key accountabilities of the role
- Develop and deliver the Retail Media strategy, creating a scalable commercial proposition from inception through to national rollout.
- Lead the successful delivery of an initial Retail Media pilot, validating the commercial model and demonstrating return on investment.
- Build and manage a strong pipeline of FMCG and supplier partners, securing investment across Retail Media opportunities.
- Develop compelling supplier-facing media proposals, presentations and commercial pitch materials.
- Own Retail Media revenue targets and support the creation and management of a dedicated Retail Media P&L.
- Assess market demand, pricing models and supplier appetite to optimise the commercial proposition.
- Produce case studies and performance reporting to support wider business investment and rollout.
- Lead and develop a high-performing Retail Media team, providing coaching, direction and commercial leadership.
- Manage Retail Media operations, supplier relationships and account management activity to ensure successful campaign delivery.
- Work closely with Marketing, Trading, IT, Operations, Finance and Retail teams to successfully implement Retail Media initiatives.
- Influence senior stakeholders across the organisation, ensuring alignment on priorities, delivery plans and long-term strategy.
- Identify opportunities to enhance Retail Media capabilities through innovation, technology and new revenue opportunities.
- Key skills and experience
- Demonstrable experience within Retail Media, ideally within Grocery, Wholesale or FMCG environments.
- Experience building, launching or significantly growing a Retail Media proposition or commercial capability.
- Strong commercial acumen with experience owning revenue targets, commercial performance and ideally P&L responsibility.
- Experience developing strategic supplier partnerships and securing media investment from FMCG brands.
- Strong understanding of Retail Media products, supplier funding models and the wider Retail Media landscape.
- Proven experience leading cross-functional programmes from concept through to successful delivery.
- Experience managing and developing high-performing commercial or specialist teams.
- Excellent stakeholder management skills, with the ability to influence senior leaders across multiple business functions.
- Strong presentation, negotiation and communication skills, with the ability to develop compelling commercial propositions.
- Data-driven approach with experience using insight and performance metrics to optimise commercial outcomes.
- Highly organised with the ability to manage multiple priorities in a fast-paced, evolving environment.
- Entrepreneurial mindset with the ability to establish new ways of working, build capability and drive transformational change.
- #J-18808-Ljbffr
Head of Retail Media employer: Undisclosed
Experis is an exceptional employer, offering a dynamic work environment in London or Manchester where collaboration and innovation thrive. With a strong focus on employee growth, we provide comprehensive benefits including a contributory pension programme, medical and dental cover, and generous holiday allowances, ensuring our team members feel valued and supported in their professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Retail Media
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Undisclosed, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Undisclosed!
We think you need these skills to ace Head of Retail Media
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Undisclosed, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Undisclosed and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Undisclosed that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Undisclosed
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
