At a Glance
- Tasks: Lead client projects, manage relationships, and ensure effective communication.
- Company: Join Experis, a global consultancy with over 1000 consultants across 20 clients.
- Benefits: Enjoy hybrid work options and opportunities for training and career development.
- Why this job: Be part of a growing team with aggressive expansion plans and a personal approach.
- Qualifications: Strong project management skills and commercial awareness required.
- Other info: This is a 6-month initial contract based in Telford.
The predicted salary is between 43200 - 72000 £ per year.
Role Title: Engagement Manager
Duration: 6 months
Location: Telford, min 2 days onsite
Rate: up to £519.75 p/d Umbrella inside IR35
Role purpose / summary
You will form part of the engagement team within the Tax Admin area with a focus on our CBP, RTI/CBS and COTAX contract projects. We are looking for experienced Engagement Managers to join our team who can run high visibility, strategically important deliveries with the ability to manage multiple projects concurrently.
Key Skills/ requirements
- Project Delivery: Direct the planning, execution and implementation of your projects to agreed standards with the appropriate levels of governance. Work with the delivery teams to develop and maintain project schedules, balance priorities, and manage issues, risks and dependencies. Ensure all products are built to an appropriate level of quality and are delivered on time. Set expectations through clear and accurate engagement reporting and communication to all stakeholders, ensuring an appropriate level of escalation.
- Proposal management: Be proficient at managing the impacting and estimating process. Develop accurate and well written proposals and change requests.
- Financial management: Have a good level of commercial awareness. Be accountable for the project finances. Manage project actuals and forecasts and present clear and accurate explanations at the monthly review
- Resource management : Work with resource managers to fully resource your projects and accurately forecast and record staffing demand.
- Staff development : Mentor and coach Junior EM’s within the project team to ensure that they are able to meet future demands for skills that are pertinent to the CDA.
- Client management: Identify and maintain professional relationships with key project stakeholders. Ensure regular formal checkpoints take place with the customer and that the client is kept appraised of progress on a regular basis. Agree and monitor the engagement using the OTACE process. Seek new opportunities to improve the client business and generate revenue.
Required Skills:
- Experience working as an Engagement Manager, managing software and/or integration projects
- Proven leadership and motivational skills
- Ability to build productive relationships
- Flexibility about work content with ability to balance priorities across multiple tasks at the same time
All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Engagement Manager employer: Undisclosed
Contact Detail:
Undisclosed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engagement Manager
✨Tip Number 1
Familiarize yourself with the key players in the consultancy industry, especially those related to Experis. Understanding their business model and client relationships can give you an edge during discussions.
✨Tip Number 2
Highlight your experience in managing client relationships and project delivery. Be ready to share specific examples of how you've successfully navigated challenges and ensured client satisfaction.
✨Tip Number 3
Demonstrate your understanding of governance and escalation processes. Prepare to discuss how you've implemented these in past roles to ensure project success and stakeholder alignment.
✨Tip Number 4
Showcase your commercial awareness by discussing any relevant business cases or proposals you've developed. This will illustrate your ability to contribute to the growth and strategic direction of the team.
We think you need these skills to ace Engagement Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Engagement Manager position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience that matches the requirements of the Engagement Manager role. Focus on your project management skills, client relationship management, and any experience in proposal management.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are a great fit for the Engagement Manager position. Use specific examples from your past experiences to demonstrate your skills and achievements.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Undisclosed
✨Understand the Company Culture
Before your interview, take some time to research Experis and its culture. Understanding their approach to client relationships and employee development will help you align your answers with their values.
✨Showcase Your Project Management Skills
Be prepared to discuss specific examples of how you've managed client relationships and project delivery in the past. Highlight your ability to set expectations and communicate effectively with stakeholders.
✨Demonstrate Commercial Awareness
Since the role involves proposal management and business case development, be ready to talk about your understanding of commercial dynamics. Share any relevant experiences where you successfully navigated these aspects.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think of scenarios where you had to escalate issues or manage conflicts, and be ready to explain your thought process.