At a Glance
- Tasks: Lead customer experience initiatives and enhance digital journeys for clients.
- Company: Top financial services organisation in Sheffield with a focus on innovation.
- Benefits: Competitive daily rate, hybrid work model, and opportunity to make a real impact.
- Other info: 5-month contract with potential for future opportunities.
- Why this job: Shape exceptional customer experiences and drive meaningful change in a dynamic environment.
- Qualifications: Experience in customer success, journey mapping, and strong leadership skills.
We are looking for a Customer Experience Manager (CX) to join a leading financial services organisation in Sheffield on a hybrid basis. The initial contract is for 5 months, with a pay rate of £650 - £730 per day.
The role focuses on delivering exceptional customer journeys and requires strong skills in customer success and journey mapping. The ideal candidate should have proven experience in creating impactful improvement programs and possess excellent communication and leadership skills to inspire teams and drive customer-centric initiatives.
CX Journey Lead - Digital Experience Enablement (Hybrid) employer: Undisclosed
Join a leading financial services organisation in Sheffield, where we prioritise employee growth and development within a dynamic and supportive work culture. Our hybrid working model offers flexibility, while our commitment to exceptional customer experiences ensures that you will play a vital role in shaping impactful improvement programmes. With competitive pay rates and a focus on collaboration, this is an excellent opportunity for those looking to make a meaningful impact in the financial sector.
